Anna Reed
Springfield,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Server / Bartender
Finley's Tap House
08.2021 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Collected payment for food and drinks served, balanced cash receipts, and maintained an accurate cash drawer.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printed sales reports, set up for incoming shifts, prepared cash drawers, and took inventory.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration, and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
Lead Sales Associate
Ulta Beauty Inc.
04.2018 - 08.2021
- Handled cash register operations and customer transactions to process payments.
- Trained, coached, and mentored new sales associates for maximum performance.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Processed and stocked merchandise in accordance with store standards.
- Kept detailed track of sales and customer information in the company system.
- Assisted in developing monthly sales goals to motivate the team and drive business objectives.
- Trained new employees on customer service, money handling, and organizing strategies.
- Built relationships with customers and the community to promote long-term business growth.
Education
Bachelor of Arts - Criminal Justice
University of Illinois At Springfield
Springfield, IL12.2023
Associate of Arts - Criminal Justice
Lincoln Land Community College
Springfield, IL12.2021
Skills
- Database Management
- Document Review
- Research and Data Collection
- Legal Document Preparation
- Court Transcription
- Data Confidentiality
- Understanding of criminal law
- Team collaboration
- Public speaking
- Ethical decision-making
Timeline
Server / Bartender
Finley's Tap House
08.2021 - Current
Lead Sales Associate
Ulta Beauty Inc.
04.2018 - 08.2021
Bachelor of Arts - Criminal Justice
University of Illinois At Springfield
Associate of Arts - Criminal Justice
Lincoln Land Community College
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