Anna Reich
Saint Petersburg,FL
Summary
Dedicated Medical Assistant with extensive experience at Signature Urgent Care, skilled in phlebotomy and compassionate patient care. Proven ability to enhance patient comfort and safety while maintaining HIPAA compliance. Recognized for effectively coordinating care and training new staff, ensuring high-quality service in fast-paced environments.
Also an experienced Home Health aid with experience in Nursing Homes and at home care. Completed tasks of daily living, Bedside care and wound care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant /X-Ray Technician
Signature Urgent Care
06.2024 - Current
- Assisted physicians with minor procedures, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected and documented patient medical information such as blood pressure and weight.
- Collected lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Completed x-rays safely by correctly using shielding equipment following OSHA requirements.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Assisted in training new X-Ray technicians, sharing knowledge, tips, and best practices to improve overall department performance.
- Enhanced patient comfort by providing clear explanations of imaging procedures.
- Collaborated with radiologists to ensure accurate diagnoses, discussing patient histories, and sharing observations.
- Obtained blood samples for related laboratory testing and conducted basic tests such as glucose monitoring in-office.
- Ensured proper storage of IV medications, adhering to temperature and light exposure guidelines.
- Enhanced patient comfort by administering IV therapy in a gentle and efficient manner.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Certified Nursing Assistant
Right At Home Health Care
02.2020 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Transported patients between rooms and appointments or testing locations.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Medical Assistant
AFC Urgent Care
11.2023 - 06.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Education
High School Diploma -
Florida Virtual School
St. Petersburg, FL05-2020
No Degree - CNA
Southern Technical Institute
Pinellas Park, FL07-2019
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Phlebotomy
- Procedure assistance
- Compassionate
- CPR
- Immunization / therapeutic injection administration
- Specimens collection
- First aid
- Medical billing and coding
- Emergency response preparedness
- Hospice care
- IV insertion
- Venipuncture
- X-rays
- EKG
- Patient safety
- Emotional support
- Home health care
Certification
- CNA - Certified Nurse Assistant
- Med Tech
- CPR license
Timeline
Medical Assistant /X-Ray Technician
Signature Urgent Care
06.2024 - Current
Medical Assistant
AFC Urgent Care
11.2023 - 06.2024
Certified Nursing Assistant
Right At Home Health Care
02.2020 - Current
High School Diploma -
Florida Virtual School
No Degree - CNA
Southern Technical Institute
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