Anna Reid
Copperas Cove,TX
Summary
Hardworking and passionate job seeker with strong organizational skills experienced in meeting the needs of others, handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks, meeting deadlines, improving processes, and exceeding requirements in difficult environments. Diligent worker with strong communication and task prioritization skills eager to secure the position.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Yaghis Pizzeria
Copperas Cove, TX
03.2017 - 06.2019
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Expedited deliveries to meet customer deadlines and requirements.
Cashier
Walmart
Killeen
01.2020 - 12.2020
- Handled transactions precisely with high customer service standards.
- Streamlined checkout procedures to reduce wait times, handled multiple payment methods, and maintained consistent accuracy in cash handling
- Optimized customer flow during peak hours by coordinating with fellow cashiers, resulting in improved customer satisfaction and shorter queue times
Delivery Driver
UPS
Copperas Cove, TX
01.2021 - 02.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Caregiver
Self Employed Services
Copperas Cove, TX
02.2022 - 12.2023
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
Education
High School Diploma - undefined
Copperas Cove High School
08.2013
Phlebotomy
Lampasas Furthering Education Center
10.2019
Skills
- Time Management
- Problem Solving
- Team Leadership
- Critical Thinking
- Creative Thinking
- Customer Service
- Cash Handling
- Conflict Resolution
- Attention to Detail
- Adaptability
- Negotiation
- Time Optimization
- Quality Assurance
- Time Tracking
- Customer Engagement
- Cash Flow Management
- Team Collaboration
- Process Improvement
- Risk Assessment
- Housekeeping
- Meal preparation
- Emotional support
- Multitasking and organization
- Patient care
- Dependable and responsible
- Flexible schedule
- Flexible schedule and availability
- Medical record-keeping
- Medication and appointment reminders
- Direct patient care
- Medication administration
Timeline
Caregiver
Self Employed Services
02.2022 - 12.2023
Delivery Driver
UPS
01.2021 - 02.2022
Cashier
Walmart
01.2020 - 12.2020
Delivery Driver
Yaghis Pizzeria
03.2017 - 06.2019
High School Diploma - undefined
Copperas Cove High School
Phlebotomy
Lampasas Furthering Education Center