Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring my years of relevant work experience to your team.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Clerical Assistant
Mounds View Public Schools
01.2018 - 02.2023
Streamlined office processes by organizing and maintaining efficient filing systems.
Enhanced team productivity by providing administrative support and coordinating schedules for multiple departments.
Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
Streamlined registration processes by implementing efficient online systems and reducing wait times.
Ensured accurate student records by diligently maintaining and updating information in the database.
Facilitated seamless course enrollment for students with timely processing of requests and effective communication.
Reduced errors in transcript processing through careful attention to detail while entering grades into the system.
Greeted every guest with personable approach and provided knowledgeable service.
Prepared balanced course schedules, student rosters and class lists.
Special Education Paraprofessional
St Francis School District
05.2015 - 01.2018
Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
Supported students with various disabilities through one-on-one sessions, improving their understanding of course materials and concepts.
Participated in ongoing professional development opportunities to stay current on best practices in special education instruction and support services.
Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
Assisted in the organization of field trips and extracurricular events that offered valuable real-world experiences for special education students, fostering skill-building opportunities outside the classroom setting.
Clinical Assistant
Blaine Medical Center
12.2011 - 08.2014
Enhanced patient care by efficiently managing medical records and coordinating appointments.
Assisted healthcare professionals in providing high-quality treatment to patients, ensuring a smooth workflow.
Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
Maintained strict confidentiality of patient information, adhering to HIPAA guidelines at all times.
Improved patient comfort by utilizing a gentle, empathetic approach during blood draw procedures.
Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
Assisted patients with basic care needs.
Collected and documented patient medical information such as blood pressure and weight.
Education
Medical Assistant
Century College
White Bear Lake, MN
Associate of Arts - Baking And Pastry Arts
Hennepin Technical College
Minneapolis, MN
06.2025
Skills
Student Services
Organizational Skills
Course Scheduling
Admissions Support
Enrollment Management
Academic Advising
Records Management
Clinical Support
Vital Signs Monitoring
Specimens Collection and Processing
Patient Scheduling
Document Filing
Vaccination Administration
Electronic Health Records
Certification
Medical Assistant AAMA Cert#2451864
Timeline
Clerical Assistant
Mounds View Public Schools
01.2018 - 02.2023
Special Education Paraprofessional
St Francis School District
05.2015 - 01.2018
Clinical Assistant
Blaine Medical Center
12.2011 - 08.2014
Medical Assistant
Century College
Associate of Arts - Baking And Pastry Arts
Hennepin Technical College
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