Anna Reino
The Colony,TX
Summary
Dedicated and customer-focused hospitality professional with experience in fast-paced dining experiences and retail. Proven ability to manage multiple tasks efficiently while providing exceptional service. Seeking to leverage skills in a dynamic, team-oriented environment.
Overview
5
5
years of professional experience
Work History
Curbside Shopper
Walmart
The Colony, TX
08.2022 - Current
- Scanned barcodes of items being picked up to ensure accuracy of order fulfillment.
- Maintained a safe working environment by adhering to all safety protocols and procedures.
- Worked quickly to locate products on store shelves and meet order deadlines.
- Loaded items into carts or bags for customers according to their order requirements.
- Resolved customer complaints promptly and professionally when necessary.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Maintained a clean and organized work area throughout the day.
- Ensured that all perishable food items such as produce were handled properly.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
To-Go Server
Lazy Dog Restaurant & Bar
Plano, Texas
11.2020 - 12.2021
- Maintained cleanliness of dining area, including tables, chairs, floors, windowsills, counters.
- Received payments, returned accurate change and closed checks in POS system.
- Communicated effectively between the kitchen staff and customers regarding order status.
- Made meals in accordance with company standards and requirements.
- Delivered orders to customers in an efficient manner with a friendly attitude.
Restaurant Hostess
Bubbas 33
The Colony, TX
01.2020 - 09.2020
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Assisted staff by serving food and beverages or bussing tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
Education
Associate of Science -
Collin College
The Colony, TX05-2022
Some College (No Degree) - Veterinary Science
Dallas College
Dallas, TXSkills
- Initiative-taking
- Order accuracy
- Flexibility
- Goal-oriented mindset
- Speed and efficiency
- Attention to detail
- Customer service
- Customer relations
Timeline
Curbside Shopper
Walmart
08.2022 - Current
To-Go Server
Lazy Dog Restaurant & Bar
11.2020 - 12.2021
Restaurant Hostess
Bubbas 33
01.2020 - 09.2020
Associate of Science -
Collin College
Some College (No Degree) - Veterinary Science
Dallas College