Saidi Agoni
Milwaukee
Summary
Motivated, detail-oriented professional with a strong desire to contribute to a company that values effective communication, problem-solving abilities, exceptional customer service, and organizational skills. Dedicated to delivering high-quality work and exceeding expectations. Eager to apply expertise in a position that allows for a meaningful impact. Proven track record of successfully managing multiple tasks and collaborating with diverse teams. Confident in ability to drive positive results and contribute to organizational success.
Overview
6
6
years of professional experience
Work History
Curbside Shopper
Walmart
11.2024 - Current
- Communicated clearly with customers via phone or online chat regarding order details, substitutions or additional requests.
- Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Balanced multiple tasks simultaneously while remaining focused on providing excellent customer service in a high-pressure environment.
- Collaborated with team members to ensure seamless communication and coordination of curbside orders.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Account Manager
Lifestyle Marketing
01.2023 - 03.2024
- Interacted with customers professionally and amicably.
- Acted as the primary contact for assigned customer accounts in sales territories
- Generated sales and identified new business opportunities
- Answered customer questions and maintained strong relationships with existing clients
Quality Assurance Assistant
FedEx Ground
01.2022 - 01.2023
- Processed damaged hazardous materials and filed related reports
- Investigated and documented damaged packages for missing content
- Ensured shipment integrity and compliance with safety regulations
- Served as a liaison between operations and customers to enhance service quality
Press Operator
RITUS Corporation
04.2022 - 12.2022
- Adjusted printing machines based on job orders and specifications
- Installed printing components such as ink rollers, screens, and plates
- Ensured print quality by testing inks and performing machine maintenance
- Troubleshot equipment issues to maintain smooth production
Machine Operator
Vollrath Company
08.2021 - 12.2021
- Read blueprints and operated machinery to meet production needs
- Performed calculations, installed printing plates, and adjusted ink flow
- Ensured product specifications were met and maintained equipment efficiency
Production Associate
MacLean-Fogg Component Solutions
07.2020 - 06.2021
- Assisted with installation, operation, and maintenance of industrial equipment
- Performed routine checks and repairs to ensure machinery functioned properly
- Trained new employees and enhanced team productivity
Retail Clerk
Walgreens
02.2019 - 02.2020
- Managed sales transactions, inventory, and customer service
- Provided product knowledge and helped customers make informed purchases
- Developed strong customer relationships, improving repeat business
Education
Clara Mohammad School
Milwaukee, WI06.2020
Skills
- Problem-solving
- Critical-thinking
- Communication
- Customer service
- Initiative
- Adaptability
- Sales
- Manufacturing
- Logistics
- Equipment maintenance
- Troubleshooting
- Safety awareness
- Speed and efficiency
- Mobile app proficiency
- Initiative-taking
Languages
English
Full Professional
Timeline
Curbside Shopper
Walmart
11.2024 - Current
Account Manager
Lifestyle Marketing
01.2023 - 03.2024
Press Operator
RITUS Corporation
04.2022 - 12.2022
Quality Assurance Assistant
FedEx Ground
01.2022 - 01.2023
Machine Operator
Vollrath Company
08.2021 - 12.2021
Production Associate
MacLean-Fogg Component Solutions
07.2020 - 06.2021
Retail Clerk
Walgreens
02.2019 - 02.2020
Clara Mohammad School
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