Summary
Overview
Work History
Education
Skills
Languages
Timeline
BusinessAnalyst

Ruby Barraza

Midlothian,IL

Summary

Dynamic Curbside Shopper at Walmart with a proven track record of enhancing customer satisfaction through efficient order management and exceptional communication. Skilled in mobile app utilization and multitasking, I consistently exceeded order completion goals while fostering teamwork and maintaining a safe, organized workspace. Recognized for my attention to detail and proactive problem-solving abilities.

Overview

1
1
year of professional experience

Work History

Curbside Shopper

Walmart
04.2024 - Current
  • Facilitated clear communication with customers regarding order specifics and changes.
  • Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Balanced multiple tasks simultaneously while remaining focused on providing excellent customer service in a high-pressure environment.
  • Collaborated with team members to ensure seamless communication and coordination of curbside orders.
  • Utilized technology tools such as mobile apps or handheld devices for tracking orders, updating inventory, and handling payments.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Reduced wait times for customers by closely monitoring order status updates and promptly preparing items for pickup.
  • Managed high volumes of orders during peak times, prioritizing tasks to maintain efficiency and accuracy.
  • Maintained a clean, organized workspace to efficiently process orders in a fast-paced retail environment.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Achieved time-sensitive goals by consistently meeting or exceeding target order completion times set by store management.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Monitored service after sale and implemented quick and effective problem resolutions.

Education

GED - Architectural Engineering

Moraine Valley Community College
Palos Hills, IL

Skills

  • Speed and efficiency
  • Safety awareness
  • Mobile app proficiency
  • Initiative-taking
  • Hand-eye coordination
  • Goal-oriented mindset
  • Flexibility
  • Efficient navigation
  • Customer service
  • Attention to detail
  • Relationship building
  • Heavy lifting
  • Upbeat and outgoing attitude
  • Planning and organization
  • Physical stamina
  • Decision-making
  • Market trends analysis
  • Verbal and written communication
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Problem-solving abilities
  • Multitasking
  • Excellent communication
  • Team leadership
  • Active listening
  • Task prioritization

Languages

Spanish
English

Timeline

Curbside Shopper

Walmart
04.2024 - Current

GED - Architectural Engineering

Moraine Valley Community College
Ruby Barraza