Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic

Anna Roman

Philadelphia,PA

Summary

Sociable Server offering 3 years of experience delivering friendly, prompt service to customers. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Devoted TO providing exceptional customer service by quickly and energetically.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server/Barback

Basta Pasta
Skippack, PA
05.2021 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Prepared drinks according to standard recipes.
  • Began as a Busser & Hostess, gaining much experience to the restaurant service as a whole.
  • Clean and efficient in setting up and breaking down the restaurant.

Social Media Assistant

Thirsty Dice
Philadelphia, Pennsylvania
09.2023 - Current
  • Consult with clients to understand their needs and preferences.
  • Collaborated with other departments within the organization to develop creative ideas for content promotion.
  • Provided assistance to Social Media Manager whenever needed in completing various tasks and special projects.

Treat Team Member

Rita's Ice
Harleysville, PA
03.2021 - 09.2021
  • Provided friendly, efficient service to customers both in-person and over the phone.
  • Operated cash register accurately and efficiently during transactions.
  • Served and scooped ice treats, following sizing specifications.
  • Adhered to all sanitation regulations set by local health department standards.

Front Desk Receptionist

Souderton Community Pool
Souderton, PA
04.2019 - 09.2019
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Updated customer information in databases regularly to ensure accuracy of records.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
  • Scheduled private instruction appointments and maintained appointment calendars.

Videographer

Souderton Area School District
Souderton, PA
12.2019 - 05.2022
  • Set up and operate video cameras, audio recorders, lighting equipment, props, and other related production equipment.
  • Capture live events such as concerts or sports competitions for broadcast purposes.
  • Transport video recording equipment safely from one location to another when necessary.

Education

Bachelor of Arts - Film And Video Production

Temple University
Philadelphia, PA
05.2026

High School Diploma -

Souderton Area Senior High School
Souderton, PA
06.2022

Skills

  • Guest Engagement
  • Service Prioritization
  • Efficiency
  • Positive and Professional

Certification

  • RAMP certified

Accomplishments

  • Jenna's Blessing Bag Foundation Scholarship
  • Souderton Excellence in Theater Award

References

References available upon request.

Timeline

Social Media Assistant

Thirsty Dice
09.2023 - Current

Server/Barback

Basta Pasta
05.2021 - Current

Treat Team Member

Rita's Ice
03.2021 - 09.2021

Videographer

Souderton Area School District
12.2019 - 05.2022

Front Desk Receptionist

Souderton Community Pool
04.2019 - 09.2019

Bachelor of Arts - Film And Video Production

Temple University

High School Diploma -

Souderton Area Senior High School

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Anna Roman