Anna Roman
Orlando,FL
Summary
Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager
Tote boys bin store
Orlando, FL
01.2025 - Current
- Supervised daily operations and ensured store efficiency at a local bin store.
- Managed inventory levels and conducted regular stock assessments for accurate replenishment.
- Trained and mentored staff on customer service best practices and sales techniques.
- Coordinated logistics for incoming shipments, maintaining organization in receiving areas.
- Developed staff schedules to optimize coverage during peak shopping hours.
- Monitored safety protocols to ensure a secure shopping environment for customers and employees.
- Coached, mentored and trained team members in order to improve their job performance.
Esthetician
Amazing Lash Studio
Orlando, USA
08.2021 - 10.2024
- Mentored and trained new lash technicians on techniques, salon policies, and customer service best practices to ensure a consistent standard of excellence across the team.
- Kept the workspace clean, organized and well-stocked for upcoming appointments.
- Stayed current on latest and diverse types of last extensions and different application processes.
- Educated clients on how to clean and maintain lash extensions.
- Consulted with clients to understand desired look and discuss available lash options.
- Addressed client questions, concerns and requests directly for maximum satisfaction.
- Created unique looks matching individual client preferences and budgets.
- Worked with high attention to detail to complete precise, long-lasting lash looks.
Inventory Manager
Platos Closet
Orlando, USA
07.2019 - 09.2023
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Bought in merchandise for the company.
- Train new trainees to buy the merchandise for the store and price them properly.
- Made the work schedules.
- Managed meetings to go over what merchandise not to continue buying in and what sells well.
- Bank runs.
- Opening and closing procedures.
Warehouse Worker
Amazon
Orlando, USA
09.2021 - 03.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Promote a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
Education
Esthetician -
Florida Beauty Academy
Orlando, FL02.2020
High School Diploma -
Penn foster
Pennsylvania Furnace, PA02.2011
Skills
- Work ethic and dedication
- Order management
- Customer service
- POS system operation
- Inventory control
- Time management
- Team collaboration
- Training and mentoring
- Customer service excellence
- Cash management
- Guest relations
Certification
- Licensed Esthetician
- Licensed Lash Technician
Languages
- English, Full Professional
- Spanish, Full Professional
Timeline
Manager
Tote boys bin store
01.2025 - Current
Warehouse Worker
Amazon
09.2021 - 03.2023
Esthetician
Amazing Lash Studio
08.2021 - 10.2024
Inventory Manager
Platos Closet
07.2019 - 09.2023
Esthetician -
Florida Beauty Academy
High School Diploma -
Penn foster