Anna Sandfrey
Comer,GA
Summary
Patient, reliable support specialist with a BA in English and experience assisting individuals with high accessibility needs. Skilled communicator who remains calm under pressure. Excels in building strong rapport while upholding professional standards.
Overview
2
2
years of professional experience
Work History
Communication Habilitator
Resource Center for Independent Living
12.2023 - 08.2025
- Enhanced accessibility for individuals with disabilities through tailored support.
- Simplified schedules and instructions in accessible formats for improved understanding.
- Guided users in effectively navigating digital tools with clear instructions.
- Maintained confidentiality and professional boundaries to foster trust-based relationships.
- Demonstrated patience and emotional intelligence to meet diverse individual needs.
- Prepared clear documentation, ensuring accuracy and sensitivity to client communication styles.
Counselor
New York Society of Play
02.2023 - 11.2023
- Facilitated communication among students, parents, and staff for improved engagement.
- Maintained accurate attendance and student records for efficient information management.
- Coordinated logistics for supplies, deliveries, and staff to streamline operations.
- Provided professional reception services through effective phone and email interactions.
- Cultivated a calm, supportive environment in high-pressure, fast-paced situations.
Education
Bachelor of Arts - English, Creative Writing Concentration
SUNY College At New Paltz
New Paltz, NY06-2020
Skills
- Strong writing, editing, and proofreading skills with attention to grammar, clarity, and style
- Proficient in advanced reading analysis
- Effective verbal and written communication
- Composed under pressure
- Demonstrated professionalism in sensitive situations
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Virtual communication platforms (Microsoft Teams, Zoom)
Accomplishments
Guest Lecturer | Fall 2023 | CUNY Brooklyn, New York, NY
- Taught a class on writing poetry to undergraduate students
Open Residency | Spring 2022 | Cow House Studios, County Wexford, Ireland
- Participated in a two-week international residency with artists across multiple disciplines
Timeline
Communication Habilitator
Resource Center for Independent Living
12.2023 - 08.2025
Counselor
New York Society of Play
02.2023 - 11.2023
Bachelor of Arts - English, Creative Writing Concentration
SUNY College At New Paltz