Anna Santana
The Bronx,NY
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
3
3
years of professional experience
Work History
Home Care Provider
Elara Healthcare
The Bronx, New York
01.2024 - 12.2024
- Performed light housekeeping tasks including vacuuming, dusting, laundry, and meal preparation.
- Managed patient transportation and appointment scheduling.
Restaurant Hostess
Legends Hospitality LLC
The Bronx, New York
08.2023 - 09.2024
- Took reservations from patrons by phone or online.
- Directed patrons to lounges and waiting areas.
- Answered telephone to provide dining information and take reservations.
Point of Sale Associate
Urban Outfitters, Inc.
New York , New York
01.2022 - 09.2024
- Scanned items and checked pricing on cash register for accuracy.
- Maintained cleanliness of checkout area and other areas as needed.
- Supported team members during peak times or when short staffed.
Education
High School Diploma -
George Washington High
549 Audubone Ave New York NY06-2016
Skills
- Stock management
- Strong work ethic
- I take customer service seriously I want to feel comfortable when shopping , making sure they get exactly what they looking for and if not possible an even better replacement, I want them to leave satisfy and happy at all times
- Team player
- Fast learner, knowing there’s always room for improvement
Timeline
Home Care Provider
Elara Healthcare
01.2024 - 12.2024
Restaurant Hostess
Legends Hospitality LLC
08.2023 - 09.2024
Point of Sale Associate
Urban Outfitters, Inc.
01.2022 - 09.2024
High School Diploma -
George Washington High