Anna Sharp
Kansas City,MO
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
6
6
years of professional experience
Work History
Operations Assistant
Wonderscope Children's Museum Of Kansas City
07.2022 - 06.2023
- Managed day-to-day department operations with effective workflow coordination.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Assisted operations manager with planning of routine operations and special projects.
- Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
- Provided administrative support with accurate document preparation and data entry.
- Collaborated with other departments to foster smooth operation of daily processes.
- Supported new employee training and onboarding, providing documentation and training materials on operational processes and procedures.
- Prepared and delivered operational performance reports to inform management.
- Volunteered to help with special projects of varying degrees of complexity.
Welcome Desk Attendant
Wonderscope Children's Museum Of Kansas City
04.2021 - 07.2022
- Answered customer telephone calls promptly and appropriately handled needs.
- Maintained clean and organized front desk areas to uphold polished company image.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Used internal software to process reservations and check-ins.
- Collected room deposits, fees, and payments.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Teaching Assistant
Berkley Child And Family Development Center
09.2017 - 08.2021
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported classroom activities
- Maintained safety and security by overseeing students in recess environments.
- Supported classroom maintenance and upkeep, organizing books and materials.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Supported planning and preparation for culturally-diverse class sessions.
Education
High School Diploma -
Blue Valley High School
Stilwell, KS05.2016
Skills
- Maintaining Accounting Ledger
- Cash Handling
- Inspecting Tickets
- Customer Transactions
- Complex Problem-Solving
- Effective Written and Verbal Communication
- Greeting Visitors
- Office Supplies and Inventory
- Advanced Excel Spreadsheet Functions
- Customer Support
- Google Drive
- Administrative Support
Timeline
Operations Assistant
Wonderscope Children's Museum Of Kansas City
07.2022 - 06.2023
Welcome Desk Attendant
Wonderscope Children's Museum Of Kansas City
04.2021 - 07.2022
Teaching Assistant
Berkley Child And Family Development Center
09.2017 - 08.2021
High School Diploma -
Blue Valley High School
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