Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anna Sharp

Little Rock,AR

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals.

Overview

9
9
years of professional experience

Work History

Housekeeper

Multiple Family Holuseholds
10.2023 - 03.2024
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.

Insurance Customer Service Representative

James Greene And Associates
08.2023 - 12.2023
  • Managed high call volume while maintaining professionalism, empathy, and attention to detail in each interaction.
  • Processed policy updates and changes accurately, ensuring client needs were met in a timely manner.
  • Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
  • Responded to customer requests for products, services, and company information.

Customer Service Cashier

Mickeys Cakes And Sweets
08.2021 - 07.2023
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Babysitter

Childcare
05.2018 - 04.2020
  • Watched 3 children ages 4, 6, and 8 throughout the day, Hours included 6:45 a.m
  • 5:00 p.m., Fixing meals, Helping with homeschool work, Cleaning and picking up after the children

Host

TaMollys
09.2015 - 02.2018
  • Seated people to their tables, Cleaned menus and tables, Take to-go orders, Help coworkers in any way needed
  • Answered customer questions about hours, seating, and menu information.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.

Education

Business Management with an Emphasis in Human Resources (Senior) -

Arkansas State University
Jonesboro, AR

Skills

  • Understanding and Patient
  • Quick Learner
  • Team Work and Communication
  • Critical Thinking
  • Friendly, Positive Attitude
  • Problem-Solving
  • Flexible and Adaptable
  • Attention to Detail
  • Computer Skills

Timeline

Housekeeper

Multiple Family Holuseholds
10.2023 - 03.2024

Insurance Customer Service Representative

James Greene And Associates
08.2023 - 12.2023

Customer Service Cashier

Mickeys Cakes And Sweets
08.2021 - 07.2023

Babysitter

Childcare
05.2018 - 04.2020

Host

TaMollys
09.2015 - 02.2018

Business Management with an Emphasis in Human Resources (Senior) -

Arkansas State University
Anna Sharp