Anna Sharp
Little Rock,AR
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Housekeeper
Multiple Family Holuseholds
10.2023 - 03.2024
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
Insurance Customer Service Representative
James Greene And Associates
08.2023 - 12.2023
- Managed high call volume while maintaining professionalism, empathy, and attention to detail in each interaction.
- Processed policy updates and changes accurately, ensuring client needs were met in a timely manner.
- Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
- Responded to customer requests for products, services, and company information.
Customer Service Cashier
Mickeys Cakes And Sweets
08.2021 - 07.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Babysitter
Childcare
05.2018 - 04.2020
- Watched 3 children ages 4, 6, and 8 throughout the day, Hours included 6:45 a.m
- 5:00 p.m., Fixing meals, Helping with homeschool work, Cleaning and picking up after the children
Host
TaMollys
09.2015 - 02.2018
- Seated people to their tables, Cleaned menus and tables, Take to-go orders, Help coworkers in any way needed
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
Education
Business Management with an Emphasis in Human Resources (Senior) -
Arkansas State University
Jonesboro, ARSkills
- Understanding and Patient
- Quick Learner
- Team Work and Communication
- Critical Thinking
- Friendly, Positive Attitude
- Problem-Solving
- Flexible and Adaptable
- Attention to Detail
- Computer Skills
Timeline
Housekeeper
Multiple Family Holuseholds
10.2023 - 03.2024
Insurance Customer Service Representative
James Greene And Associates
08.2023 - 12.2023
Customer Service Cashier
Mickeys Cakes And Sweets
08.2021 - 07.2023
Babysitter
Childcare
05.2018 - 04.2020
Host
TaMollys
09.2015 - 02.2018
Business Management with an Emphasis in Human Resources (Senior) -
Arkansas State University