Anna Stenman
Lakewood,CO
Summary
Dependable employee seeking an opportunity to expand skills and contribute to company success. Considered hardworking, ethical, and detail-oriented. Enjoys working closely with team members to deliver positive customer experience. Organized, motivated, and dedicated to providing customer satisfaction and maintaining a positive work environment.
Overview
3
3
years of professional experience
Work History
Customer Service Worker
Great Harvest Bread Co. Lakewood
05.2023 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled customer inquiries and suggestions courteously and professionally.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Restocked and organized merchandise.
- Complied with health and safety codes to protect staff and customers.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Cashier
Michaels Arts And Crafts
06.2022 - 10.2022
- Operated cash register for cash, check, and credit card transactions with accuracy
- Stocked store shelves and end-caps with merchandise
- Helped customers complete purchases, locate items, and join rewards programs
- Informed customers of promotions and special offers to increase sales
- Kept clean, organized and well-stocked checkout areas
- Provided information to customers on products or services
- Answered questions about store policies and addressed customer concerns
- Promoted customer satisfaction by supporting merchandise selection, returns and exchanges.
Front Desk Attendant
Green Mountain Swim Club
05.2021 - 09.2021
- Greeted visitors and customers upon arrival, offered assistance, and answered questions
- Answered phones to respond to inquiries and direct customers to correct personnel
- Collaborated with team members to handle guest requirements from check-in through check-out
- Kept accounts in balance and ran daily reports to verify totals
- Operated cash register for cash transactions with excellent accuracy levels, as well as credit card transactions using Square programming
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Lakewood High School
05.2024
Skills
- Organization
- Teamwork and Collaboration
- Customer service
- Customer Transactions in cash, card, and digital payments
- Product Knowledge
- Product Restocking
- Attention to Detail
- Critical Thinking
- Problem-solving
- Tutoring and Student Assistance
Additional Experience
Circular Economic Forum Attendee | Lewis & Clark College | July 23-28, 2023
Participated in an intensive residential entrepreneurship program that culminated in a pitch competition for the best circular business idea that focused on sustainability and circular economy principles. Highlights and achievements:
- Received training and gained first-hand experience in lean startup principles.
- Collaborated with a team of six to seven students from across the nation to conceptualize, research, develop and pitch to a professional panel a sustainable business idea that challenges traditional linear models and promotes positive global impact.
- Engaged with renowned professionals in the circular economy, gaining inspiration, insights and connections.
- Completed the program with a heightened passion to further explore, connect, and contribute to a more circular and sustainable future for our world.
Lakewood High School Tutoring Center
- Tutored and assisted students in a wide variety of subjects, and provided materials for testing.
- Established positive relationships with peers
- Participation through Junior and Senior Years.
Volunteer Work
- Soaring Wings, assisting homeless populations in Colorado.
- We Don't Waste, working to reduce hunger and food waste in Denver.
- Denver Urban Gardens, maintaining community gardens to provide fresh and sustainable food to residents in food deserts.
- Growing Home, providing to low-income families through a food pantry.
References
References available upon request.
Timeline
Customer Service Worker
Great Harvest Bread Co. Lakewood
05.2023 - Current
Cashier
Michaels Arts And Crafts
06.2022 - 10.2022
Front Desk Attendant
Green Mountain Swim Club
05.2021 - 09.2021
High School Diploma -
Lakewood High School