Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anna Stephens

Philadelphia,PA

Summary

Billing Supervisor known for optimizing work processes and profitability through functional analysis and implementation. Dedicated professional experienced in operational enhancements, cost efficiency, and adept at leadership and project management in dynamic environments.

Overview

9
9
years of professional experience

Work History

E-billing Specialist

Shearman & Sterling
11.2023 - 01.2024
  • Created and maintained system documentation and devised reporting and templates for transitioning from Elite to 3E
  • Managed e-billing for corporate invoices, compiling year-end reporting master files
  • Collaborated with partners and specialists to identify reporting needs and system improvements.

Senior Client Operations Specialist

Proskauer Rose, LLP
New York, NY
06.2021 - 10.2023
  • Prepare and review monthly draft bills addressing billing discrepancies in advance of partner review, discussing and implementing any changes, and ensuring adherence to client guidelines
  • Responsible for all outgoing bills, collections, and Client Operations training in our Chicago, Washington, D.C., Sao Paulo, Hong Kong, and New York (Corporate) divisions
  • Act as team leader for training module, Aderant, and other system upgrades, compiling documentation and feedback to successfully achieve Firm goals and objectives
  • Correspond with clients and adjusters to discuss billing phases, budgets, and outstanding balances
  • Lead collections process, correspond with clients and adjusters, and resolve delinquent accounts in a timely manner and according to Firm policy
  • Prepare detailed client report for monthly Billing & Collections meetings, following up of any aged AR/unbilled amounts, maintain strict documentation for all follow up with client contacts and billing partners
  • Work directly with Director of Client Ops and COO to reconcile AR and related amounts, identify issues and recommend changes to automate or enhance accuracy and efficiency of billing processes

Billing Coordinator, Billing Specialist

Marshall
Philadelphia, PA
11.2018 - 08.2021
  • Experienced in submitting bills through Ebilling Hub, Legal Tracker, CounselLink, Simple Legal, Legal Exchange, Legal-X, LSS, Acuity, Collaborati, TyMetrix, Bridgeway Corridor in addition to client specific websites
  • Devised and deployed processes for client website implementation with ongoing maintenance, including budgets, accruals, claim numbers, cost shares, and new matter lists, communicating with clients and adjusters to resolve e-billing issues
  • Project manager for large-scale client maintenance issues including website transitions, new insurance mergers/acquisitions, and cost share coverage changes
  • Adhere to client restrictions, specializing in Asbestos and SIU billing, correspond with clients and adjusters regarding all phases of billing, budgets, and outstanding balances, send detailed exception reports to attorneys and appeal reduced time/disbursements, correcting any systematic issues for the future

Billing Supervisor; Financial Analyst

Wilbraham, Lawler & Buba
Philadelphia, PA
08.2014 - 10.2018
  • Oversaw firm’s transition to online billing for a variety of sites including CounselLink, Legal-X, Acuity, Legal eXchange, and Legal Tracker
  • Manage staff of 8 employees- conducting reviews and training new hires, as well as additional training for new websites and billing platforms
  • Created daily and weekly cash reports for accounting and firm management with records of all outstanding invoices and projected figures
  • Created and monitored past due projects with an overall decrease in aged AR of over $2.5 million, establish cost share breakdowns for client with varying percentages depending of DOFE dates, coverage dates, and disease type

Education

Some College (No Degree) -

Saint Louis University
Madrid, Spain

Skills

  • Microsoft Office
  • Aderant
  • Elite/3E
  • Juris
  • E-Billing Hub
  • Expert Time
  • Expert Image
  • FileSite/iManage
  • SQL
  • ARCS

Timeline

E-billing Specialist

Shearman & Sterling
11.2023 - 01.2024

Senior Client Operations Specialist

Proskauer Rose, LLP
06.2021 - 10.2023

Billing Coordinator, Billing Specialist

Marshall
11.2018 - 08.2021

Billing Supervisor; Financial Analyst

Wilbraham, Lawler & Buba
08.2014 - 10.2018

Some College (No Degree) -

Saint Louis University
Anna Stephens