Experienced with creating warm and welcoming environments for guests. Utilizes excellent communication and organizational skills to ensure smooth operations. Track record of providing personalized service and promptly addressing guest needs.
Overview
5
5
years of professional experience
Work History
Hostess
Agaves Mexican Restaurant
06.2020 - Current
Answered customer questions about hours, seating, and menu information.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
Education
High School Diploma -
Conner High School
Hebron, KY
06-2024
BBA - Business Management With A Concentration in HR
Eastern Kentucky University
Richmond, KY
05-2028
Skills
Excellent customer service
Effective multitasking
Patience and empathy
Phone etiquette
Detail-oriented
Interactive communication skills
Cleanliness maintenance
Efficient collaboration
Timeline
Hostess
Agaves Mexican Restaurant
06.2020 - Current
High School Diploma -
Conner High School
BBA - Business Management With A Concentration in HR