Hi, I’m
Anna Swigart
Panama City,FL
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
years of professional experience
Work History
Prime Therapeutics
Clinical Operations Technician
07.2024 - Current
Job overview
- Served as a trusted resource for technical guidance, offering valuable input during critical decision-making processes and fostering a culture of continuous learning within the team.
- Increased overall productivity with effective communication between team members and various departments.
- Reviewed processing errors and helped track down root causes.
- Achieved cost savings for clients by effectively negotiating contracts with pharmaceutical manufacturers and wholesalers.
CVS Pharmacy
Registered Pharmacy Technician
02.2023 - 07.2024
Job overview
- Utilized advanced computer systems for prescription processing tasks such as inputting orders, updating patient profiles, and generating labels accurately.
- Demonstrated strong attention to detail when preparing prescriptions.
- Mentored new pharmacy technicians during their training period, fostering a supportive team atmosphere focused on delivering quality patient care.
- Effectively managed high-pressure situations by prioritizing tasks focusing on time-sensitive needs.
- Maintained a clean and safe work environment, adhering to established guidelines for infection control and hazardous waste management.
- Communicated with insurance companies resolving billing issues promoting seamless coverage for customers.
- Provided exceptional customer service, addressing concerns and answering questions about medications and treatment plans.
- Managed medication inventory levels effectively, conducting periodic audits to ensure accuracy and prevent shortages or wastage.
Shoobies
Shift Lead
06.2021 - 02.2023
Job overview
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
SCE: Southeastern Consulting Engineers
Auto CAD Assistant
05.2022 - 10.2022
Job overview
- Contributed to a positive work environment with strong interpersonal skills and a proactive teamwork attitude.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
- Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
Education
Gulf Coast State CollegePanama City, FL
No Degree from Elementary Education
Wewahitchka High SchoolWewahitchka, FL
High School Diploma
05-2022
University Overview
- 3.7 GPA
- Honor Roll 2018-2022
- National Art Honors Society Member
- National Honors Society Member
- magna cum laude graduate
Skills
- Machine operation
- Medication dispensing
- Customer service focus
- Quick learner
- Computer skills
- Data entry
- FDA and HIPAA compliance
- Drug inventory control
- Problem-solving skills
- Patient counseling
- Shift leadership
- Production leadership
Timeline
Clinical Operations Technician
Prime Therapeutics
07.2024 - Current
Registered Pharmacy Technician
CVS Pharmacy
02.2023 - 07.2024
Auto CAD Assistant
SCE: Southeastern Consulting Engineers
05.2022 - 10.2022
Shift Lead
Shoobies
06.2021 - 02.2023
Gulf Coast State College
No Degree from Elementary Education
Wewahitchka High School
High School Diploma
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