Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anna Talavera

Staten Island

Summary

Compassionate and detail-oriented healthcare professional with a background in radiologic technology, patient care, and 10+ years in customer service. Skilled in procedures, safety protocols, and documentation. Ability to manage multiple priorities, and collaborate with team members. Dedicated to delivering exceptional customer experiences by actively listening to needs, providing tailored solutions, and ensuring satisfaction through clear, professional communication.

Overview

11
11
years of professional experience

Work History

Home Health Aide

FreedomCare/PPL
Staten Island, NY
10.2022 - Current
  • Provided compassionate, hands-on care to patients, assisting with bathing, grooming, dressing, and daily hygiene needs.
  • Transported patients to medical appointments and accompanied them to ensure continuity of care.
  • Organized and administered prescribed medications, following proper documentation and safety protocols.
  • Prepared and served nutritious meals in accordance with patient dietary requirements.

Sales Associate

Sunbelievable
Staten Island, NY
01.2023 - 04.2023
  • Promoted and upsold salon services, achieving and exceeding daily sales goals.
  • Maintained salon cleanliness, including sanitizing tanning beds, organizing product displays, and performing laundry duties.
  • Instructed over 100 clients on safe tanning practices and effective salon equipment usage, enhancing client safety and satisfaction while fostering a welcoming atmosphere.
  • Processed payments, managed client accounts, and handled appointment scheduling.

Receptionist/Sales Associate

Elizabeth Kitchen and Granite
Elizabeth, NJ
01.2015 - 01.2022
  • Designed kitchen layouts using online design tools, guiding clients through material and style selections.
  • Managed sales transactions, processed payments, and issued checks to vendors and contractors.
  • Provided exceptional customer service through in-person consultations, phone communication, and email correspondence.
  • Streamlined office operations by efficiently managing note-taking, record-keeping, and document preparation, enhancing team productivity in daily activities.

Education

Associate of Science - Radiologic Technology

John Patrick University of Health and Applied Sciences
South Bend, Indiana
12.2024

Associate of Science - Diagnostic Medical Sonography

Center For Allied Health Education
12.2027

Skills

  • First Aid and CPR
  • Microsoft Word
  • Patient Care
  • Imaging Procedure, Positioning & Protocols
  • Effective Communication with Patients and Medical Staff
  • Time Management
  • Transportation & Appointment Coordination
  • Problem-Solving in a fast-paced environment
  • Organization & Scheduling
  • Sales & Upselling technique
  • Radiation Safety & ALARA
  • Professionalism & Ethical Conduct

Timeline

Sales Associate

Sunbelievable
01.2023 - 04.2023

Home Health Aide

FreedomCare/PPL
10.2022 - Current

Receptionist/Sales Associate

Elizabeth Kitchen and Granite
01.2015 - 01.2022

Associate of Science - Radiologic Technology

John Patrick University of Health and Applied Sciences

Associate of Science - Diagnostic Medical Sonography

Center For Allied Health Education
Anna Talavera