Anna Tateosian
Groveland
Summary
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive relationships and contribute to customer satisfaction and loyalty.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Nanny
Private Family Client
02.2024 - Current
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
Server
110 Grill
09.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders and manage bills,
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Assistant Checkout Manager
Market Basket
02.2019 - 01.2022
- Managed checkout operations to ensure efficient customer service.
- Trained and supervised checkout staff, improving team productivity.
- Optimized cash handling procedures to minimize errors.
- Enhanced customer satisfaction by resolving checkout issues promptly.
- Reduced wait times with effective queue management strategies.
- Maintained compliance with company policies and procedures during transactions.
Education
Associate of Arts - Dental Hygiene
Middlesex Community College
Bedford, MA05-2027
Skills
- Friendly
- Reliability and trustworthiness
- Approachable
- Schedule management
- Exceptional customer service
- Team leadership
Accomplishments
- Three week Mission trip to Africa, building connections through language barriers, providing education, and providing donated items to those in need
Certification
- CPR certified
Timeline
Nanny
Private Family Client
02.2024 - Current
Server
110 Grill
09.2023 - Current
Assistant Checkout Manager
Market Basket
02.2019 - 01.2022
- CPR certified
Associate of Arts - Dental Hygiene
Middlesex Community College
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