Joslin Russotto
Naperville,IL
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Compassionate professional with background as Private Nanny, specializing in providing individualized care to children of various ages. Strengths include strong communication skills, adaptability to different family environments, and ability to plan educational activities promoting physical, social and cognitive development. Noteworthy impact from previous roles includes fostering positive relationships with families and creating safe, inclusive environments conducive for child growth and development.
Compassionate nanny with experience in providing supportive, educational, and fun environments for children of various ages. Skilled in developing engaging activities that promote physical, emotional, and intellectual growth. Demonstrated ability to manage routine care tasks and adapt to changing family needs effectively. Successfully fostered relationships with families, contributing to harmonious and nurturing settings.
Overview
4
4
years of professional experience
Work History
Nanny
Nanny Position
Plainfield, IL
05.2023 - Current
- Led hands-on activities consistent with child's interests and skills.
- Traveled with family to help with vacation activities and childcare.
- Communicated regularly with families regarding daily events and any concerns that may arise.
- Managed logistics of children's daily life, including transportation to and from activities.
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Monitored the children's playtime to ensure safety and wellbeing.
- Performed light housekeeping duties related to childcare such as laundry or meal preparation.
- Engaged with children on individual basis to build positive, trusting relationships.
- Taught life skills, including personal hygiene and organization.
- Engaged in after-school activities by assisting with sports practice and homework assignments.
- Read stories aloud to the children and engaged them in creative play activities.
- Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
- Transported children to school, extracurricular activities, and appointments when needed.
- Organized educational games and materials to encourage learning in a fun way.
- Developed positive relationships with each child by providing nurturing care.
Sales Associate
TJ Max
Naperville, ILLINOIS
04.2021 - 05.2023
- Worked with fellow sales team members to achieve group targets.
- Adhered to company initiatives and achieved established goals.
- Assisted customers with product selection, sizing and styling.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Described merchandise and explained use, operation and care.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed credit card transactions quickly and securely.
- Organized store by returning merchandise to proper areas and restocked displays.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Greeted customers to determine wants or needs.
- Engaged customers in friendly, professional dialogue to determine needs.
- Organized stockroom shelves according to size, color or style.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Handled returns and exchanges according to company policies.
- Prepared merchandise for purchase or rental.
- Used technology resources to assist customers in locating and selecting items.
- Answered customer inquiries regarding product features, pricing, and availability.
- Assessed customer needs to provide assistance and information on product features.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Answered incoming telephone calls to provide store, products and services information.
- Attended weekly team meetings to review performance goals and objectives.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Greeted customers and provided exceptional customer service.
- Answered store and merchandise questions and led customers to wanted items.
- Collected payments and provided accurate change.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Education
Associates - Business
College of DuPage
Glen Ellyn, ILSkills
- Routine adherence
- Lifeguard training
- Housekeeping abilities
- First aid
- Child development expert
- Certified in early childhood education
- Cleaning and sanitation
- Activity and event planning
- Schedule management
- Friendly
- Infant care experience
- Housekeeping
- Meal and snack preparation
- Dependable
- Approachable
- People-oriented
- Reliable
- Cheerful and energetic
- Professional babysitter
- Family support
- Safety awareness
- Schedule creation and maintenance
- Self-checkout assistance
- Exceeds sales goals
- Task prioritization
- Exceptional customer service
- Conflict resolution
- Problem-solving
- Energetic self-starter
- Time management
- Excellent communication skills
- Sales training
- Strategic planning
- Store opening and closing
- Verbal and written communication
- Listening skills
- Product sales
- Business development
- Multi-tasking strength
- Teamwork and collaboration
- Flexible schedule
- Relationship building
- Friendly and outgoing
- Customer service
- Sales development
- Sales strategies
Timeline
Nanny
Nanny Position
05.2023 - Current
Sales Associate
TJ Max
04.2021 - 05.2023
Associates - Business
College of DuPage