Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anna Terhune

Conway,SC

Summary

Proven track record in enhancing customer experiences and streamlining operations, demonstrated at Knoll West Country Club. Skilled in golf product knowledge and maintaining store appearance, I excel in proactive problem-solving and teamwork. Achieved significant improvements in event execution and customer satisfaction, leveraging both hard and soft skills to exceed employer expectations.

Overview

4
4
years of professional experience

Work History

Golf Shop Attendant

Knoll West Country Club
05.2024 - 08.2024
  • Assisted golf professionals with various tasks, including tournament preparation and execution.
  • Collaborated with other team members to ensure smooth operation of the golf shop during peak times and special events.
  • Reconciled daily tee sheets, checked in customers and resolved payment discrepancies.
  • Collected payments for sales transactions and issued receipts for merchandise sales, greens fees and cart and club rentals.
  • Maintained clean, orderly and inviting golf shop and assisted with merchandising and advertising.
  • Enhanced event experience for participants by setting up contest holes during tournaments such as closest-to-the-pin or longest drive challenges.

Sales Associate

Sun Tan City
05.2022 - 06.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.

Crew Member

Burger King
09.2020 - 03.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Education

Bachelor - Marketing

Coastal Carolina University
Conway, SC
05.2026

Parsippany Hills High School
Parsippany, NJ
06.2022

Skills

  • Maintaining store appearance
  • Bag storage organization
  • Golf lesson coordination
  • Proactive mindset
  • Golf product knowledge
  • Golf course familiarity
  • Cleanliness and hygiene
  • Stock replenishment

Timeline

Golf Shop Attendant

Knoll West Country Club
05.2024 - 08.2024

Sales Associate

Sun Tan City
05.2022 - 06.2024

Crew Member

Burger King
09.2020 - 03.2022

Bachelor - Marketing

Coastal Carolina University

Parsippany Hills High School
Anna Terhune