Summary
Overview
Work History
Education
Skills
Certification
Software
Timeline
OperationsManager
Anna Thompson

Anna Thompson

Business Intelligence Manager
Burlington,MA

Summary

Result oriented IT/Finance professional with vast experience solving business problems with technology and process improvements as well as creating easily accessible analytics and actionable insights.

Overview

19
19
years of professional experience
3
3
years of post-secondary education
1
1
Certification
4
4
Languages

Work History

Business Intelligence Manager

Cabot Corporation
Billerica, MA
10.2017 - Current

• Part of Global Cross Functional core team responsible for implementing Anaplan for Financial Forecasting. The scope included all aspects of the P&L and Balance sheet. Initially responsible for supporting third party implementation partner with data and logic definitions but gradually took over design and model building in Anaplan.
• Expanded analytical capabilities for the Manufacturing organization creating dashboards saving approximately 100 hours of manual tracking across the globe every month.
• Hired analyst responsible for global training program to increase impact of OBIEE reporting capacities
• Project Manager for initiative to streamline intercompany recharges and improving visibility, resulting in a custom portal in JD Edwards and analytics in OBIEE
• Transitioned Management Information Group to Riga, Latvia. Providing training and documentation to support the successful centralization of Global Business Services.
• Introduced Power BI Dashboards for Technology and Business organizations combining information from data warehouse, SharePoint and Excel sources.

Senior Business Process Analyst

Cabot Corporation
Billerica, MA
10.2013 - 09.2017

• Built Customer Margin subject area and standard reports to help allocate cost to customers beyond gross margin. Costs included inventory holding cost, R&D, accounts receivables, sales commissions, customer service cost etc. to define true profitability of customers. This internal initiative resulted in a $1 M savings from the external proposal considered.
• Incorporated the Management Information Group (team of 3) into the Business Intelligence organization to run monthly close process. Trained team lead and supported monthly closes as needed.
• Created reporting to dollarize the orderbook to help forecasting Variable Margin. Created customized daily orderbook flash reports for each business leadership team, driving actionable insights.

Business Process Analyst

Cabot Corporation
Billerica, MA
03.2012 - 09.2013

• Part of global multi-year OBIEE initiative to digitize all aspects of the P&L and Balance Sheet including creating and automating rules for business allocations, customer segmentation and master data management.
• Created circa 20 subject areas for ad hoc reporting and established training programs for global finance and operations teams.
• Established Standardized Reports to support financial processes and regulatory requirements

Global Services Operations Manager

PTC - Parametric Technology
Needham, MA
01.2011 - 01.2012

Managing team responsible for reporting Consulting and Training KPI's for the Global Services Division such as Bookings, Revenue, Utilization, Backlog and Scorecards.
• Providing Operational Support for $250 M Consulting Business including ad hoc analysis and building tools and processes for Resource and Capacity Planning.
• Leading effort to automate all standard reports, which has greatly increased the efficiency of the team.
• Represented Global Services in the cross functional OBIEE team to build a data warehouse and reporting tool with financial reporting for the Consulting and Training Business.
• Part of team building Forecast Management Tool and Reporting Portal in Cold Fusion/Flex for a single point of information from various Business Systems, including Clarity (CA), SABA, Oracle modules, Business Objects and Oracle OBIEE.

Principal Business Systems Analyst

PTC - Parametric Technology
Needham, MA
07.2006 - 01.2011

Part of project team responsible for a phased global roll out of Clarity modules including Project Management, Resource Management, Financials and Time Entry for 1000 users. Implementation eliminated several un-integrated systems and provided substantial improvements in capacity planning and project management practices
• Delivered Training Programs in multiple countries
• Responsible for integrations between Clarity and other Global Services Systems and tools including Oracle Projects
• Designed and implemented Project Lifecycle Management solution in Clarity from concept to full implementation, including migrating manual reports to standard Clarity portlets
• Responsible for requirements gathering, functional solutions design, testing and implementation of new functionality
• Defined, documented and rolled out best practice for project staffing, project setup and time entry world wide
• Implemented Business Objects for project reporting out of Clarity
• Responsible for requirements gathering and testing for financial business reports out of OBIEE

Manager Customer Operations, Finance

PTC - Parametric Technology
Needham, MA
03.2005 - 06.2006

• Managed a group responsible for all North American Consulting revenue recognition and billing in Oracle Projects.
• Responsible for finance process documentation and compliance for the Consulting Revenue cycle within the Sarbanes Oxley initiative
• Provided global quarter end support to world wide consulting administration to enable timely closes
• Provided guidance to Global Services Project Managers to support efficiencies within the project revenue recognition process
• Educated new team members, cross functional teams and Global Services as needed in regards to reporting, project query and weekly process
• Hired and trained a Business Analyst to increase the support for Global Services around revenue recognition and reporting

Senior Business Systems Analyst

PTC - Parametric Technology
Needham, MA
08.2004 - 01.2005

• Implemented project financial processes (PFP) that streamlined the revenue recognition process in Oracle and allowed for greater operational efficiencies as well as improved financial reporting and control for the Global Services Consulting Organization in Asia
• Created training materials and trained worldwide project administrators, project managers, client managers, and Global Services management
• Documented management reporting requirements and worked with IT to develop and test the reports. An example is a Timecard report for Japan that helped customers track their prepayment balance
• Provided international support with assignments in Japan and Hong Kong

Group Leader Finance

PTC - Parametric Technology
Munich, Bavaria, Germany
03.2002 - 08.2004

• Reviewed offers, contracts, statement of works and gave guidance on requirements for proper revenue recognition
• Participated in Deal Review meetings for European Services Deals over 100K USD providing guidance from an accounting perspective
• Assisted in establishing and maintaining Internal Control Plans for Sarbanes Oxley
• Performed and reported VSOE testing on Consulting and Training orders
• Processed all labor and expense billings with overall responsibility for the setup and maintenance of Global Services Projects
• Supported Global Services Project Managers in the Project Financial Process
• Established a Certified Training Provider procedure for Scandinavia
• Supported Training Delivery Manager with revenue and cost analysis based on Brio Reporting

Education

MBA - Strategy Management

Lund University
Lund, Sweden
08.1998 - 01.2002

Skills

    Data Management

Business process improvement

Workflow Analysis

Analytical and Critical Thinking

SQL

Certification

Anaplan Level 1 Certification

Software

OBIEE

Anaplan

Oracle ERP

JD Edwards ERP

Clarity

SalesForce

Business Objects

Timeline

Anaplan Level 1 Certification

11-2020

Business Intelligence Manager

Cabot Corporation
10.2017 - Current

Senior Business Process Analyst

Cabot Corporation
10.2013 - 09.2017

Business Process Analyst

Cabot Corporation
03.2012 - 09.2013

Global Services Operations Manager

PTC - Parametric Technology
01.2011 - 01.2012

Principal Business Systems Analyst

PTC - Parametric Technology
07.2006 - 01.2011

Manager Customer Operations, Finance

PTC - Parametric Technology
03.2005 - 06.2006

Senior Business Systems Analyst

PTC - Parametric Technology
08.2004 - 01.2005

Group Leader Finance

PTC - Parametric Technology
03.2002 - 08.2004

MBA - Strategy Management

Lund University
08.1998 - 01.2002
Anna ThompsonBusiness Intelligence Manager