To obtain a position in my field of study that builds upon and utilizes my collegiate, internship and community experiences and activities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Manager
Valley Pool and Spa
02.2022 - Current
In charge of the store's pool, spa and swim spa sales performance
Meet or exceed sales budget, drive customer count increase, facilitate daily operations, close sales, follow up on leads, train staff, provide customer service, develop customer acquisition strategies, and handle customer care scenarios.
General Manager/Human Resources
Action locksmith
02.2016 - 01.2022
Managed daily schedule of employees, scheduled emergency calls, resolved customer issues, handled payroll and accounting services, oversaw AP and bookkeeping, collected payments, hired and mentored employees, completed performance management, handled billing invoices, employee relations, social media, and coached employees.
Head Cashier/Manager
Gennaro's Pizza & Pub
02.2015 - 09.2018
Scheduled and directed staff, resolved problems, monitored restaurant standards, minimized loss, ensured cleanliness, optimized profits, built sales forecasts, collaborated with the executive chef, developed staff, and maintained positive relationships with guests and employees.
Account Manager of Charged off Accounts
Carson Smithfield LLC
11.2015 - 08.2016
Completed account information for clients, transferred clients to correct departments, assisted supervisors, and filed information based on merchants' needs.
Manager
Pizza Fiesta
02.2016 - 07.2016
Completed orders for customers, trained new hires, and coordinated drivers for timely deliveries.
Owner/Operator
Express Yogurt
01.2015 - 02.2016
Handled employee needs, assisted in making weekly schedules, managed daily clerical tasks, and assisted in advertising and marketing.
Education
Associate in Business Management -
Community College of Allegheny County
Pittsburgh, PA
Bachelor's in Business Marketing -
University of Pittsburgh-Pittsburgh Campus
Pittsburgh, PA
Associate in Accounting -
Community College of Allegheny County
Pittsburgh, PA
Skills
Account Management
Math
General Ledger Accounting
Journal Entries
Accounting
Financial Analysis
Financial Report Writing
Forecasting
Accounts Payable
Bank Reconciliation
Account Reconciliation
Balance Sheet Reconciliation
General Ledger Reconciliation
QuickBooks
Office Management
Auditing
Payroll
Business Analysis
Sales
Restaurant experience
Customer service
Serving
Food service
POS
Fine dining experience
Leadership
Restaurant management
Hospitality
Financial Statement Preparation
Certification
Certified Bookkeeper
Personal Information
Work Permit: Authorized to work in the US for any employer