Anna Troshchenkova
Glendale,CA
Summary
Results-driven Asset Protection Captain with expertise in theft investigations, fraud detection, and surveillance analysis. Proven ability to implement effective loss prevention strategies and collaborate with law enforcement to enhance security measures.
Overview
1
1
Language
4
4
years of professional experience
Work History
Asset Protection Captain
Macy's
Century City, California
12.2022 - Current
- Conducted thorough investigations of theft and fraud incidents.
- Identified and investigated internal and external theft and fraud, implementing resolutions to mitigate future occurrences.
- Investigated employee theft incidents by interviewing witnesses and suspects and gathering evidence.
- Reviewed surveillance footage to detect and document suspicious activities.
- Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
- Collaborated with store management to create and implement effective loss prevention strategies, enhancing overall security measures.
- Conducted regular staff meetings to communicate updates and expectations effectively.
- Monitored and supervised customers' activities in store to detect signs of attempted theft.
- Responded calmly and promptly to emergency conditions, safety hazards, and threats to life or property.
- Partnered with law enforcement personnel to gather evidence for serious crime investigations.
- Prepared detailed reports on investigation findings for management review.
Skills
- Theft investigations
- Fraud detection
- Surveillance analysis
- Evidence collection
- Loss prevention strategies
- Risk management
- Incident reports
Languages
Russian
Native/ Bilingual
Timeline
Asset Protection Captain
Macy's
12.2022 - Current