Anna Tullis
Piedmont,AL
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills.
Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.
Overview
12
12
years of professional experience
Work History
Merchandising Assistant Manager
Old Navy
06.2025 - Current
- Assisted in developing and executing merchandising strategies to enhance product visibility.
- Collaborated with cross-functional teams to maintain inventory accuracy and optimize stock levels.
- Analyzed sales data to identify trends and recommend adjustments in product assortment.
- Coordinated visual merchandising efforts to ensure brand standards were consistently met across locations.
- Increased sales by creating visually appealing merchandise displays and product arrangements.
- Conducted weekly walk-throughs with store manager to discuss interior visual displays and store window presentation.
- Fostered a collaborative environment, encouraging team engagement and knowledge sharing.
- Managed and motivated employees to be productive and engaged in work.
Store Manager
TitleMax (TMX Finance)
02.2024 - 06.2025
- Customer service
- Money handling
- Cleaning store
- Collection calls
Retail Sales Specialist
Advantage Solutions
12.2022 - 01.2024
- Replenished and rotated product inventory in Convenience Stores
- Built relationships with clients
- Explain newly released products and try to acquire shelf placement
Sales Associate
Bath & Body Works
01.2015 - 01.2023
- Floor set associate
- Set and maintain floor sets based on company standards
Paint Sales Associate
Lowe's Home Improvement
01.2021 - 12.2022
- Assist customers and contractors with detailed product information on various types and styles of paint
- Assist in color and style decisions
- Maintaining equipment within the department
Assistant Manager
Family Dollar
01.2020 - 01.2021
- Open and close the store, unload truck and check in the merchandise, stocking, running registers, and being general support for employees when needed
Education
Bachelor of Science - Digital Film Making And Video Production
The Art Institute of Nashville
Nashville, TNSkills
- Customer relationship management
- Microsoft office
- Brand awareness
- Adobe creative suite
- Active listener
- Customer relationship management (CRM)
Timeline
Merchandising Assistant Manager
Old Navy
06.2025 - Current
Store Manager
TitleMax (TMX Finance)
02.2024 - 06.2025
Retail Sales Specialist
Advantage Solutions
12.2022 - 01.2024
Paint Sales Associate
Lowe's Home Improvement
01.2021 - 12.2022
Assistant Manager
Family Dollar
01.2020 - 01.2021
Sales Associate
Bath & Body Works
01.2015 - 01.2023
Bachelor of Science - Digital Film Making And Video Production
The Art Institute of Nashville