Summary
Overview
Work History
Education
Skills
Certification
Additional Skills
Timeline
Generic

Anna Voiers

Chesapeake,VA

Summary

Professional parts specialist with strong expertise in inventory management, customer service, and automotive systems. Known for effective teamwork and adaptability, ensuring smooth operations and high customer satisfaction. Proficient in identifying parts, managing stock, and facilitating efficient transactions. Reliable, results-driven, and skilled in fostering collaborative environments.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Parts Counter Person / Junior Shop Foreman / Technician / State Inspector

Priority Honda Chesapeake
06.2021 - Current
  • Assist service advisors and technicians in identifying and sourcing correct automotive parts.
  • Manage daily parts counter operations, including customer orders, special orders, and returns.
  • Maintain and organize stockroom inventory, ensuring proper labeling and storage.
  • Process parts orders, returns, and warranty claims per dealership and manufacturer guidelines.
  • Establish and maintain supplier relationships to negotiate pricing and ensure timely delivery.
  • Provide exceptional customer service to retail and internal customers.

Technician & Shop Foreman

Priority Honda Chesapeake
11.2019 - 06.2021
  • Performed suspension, steering, brake (disk and drum), cooling system, engine, and electrical repairs and maintenance.
  • Conducted vehicle alignments, tire mounting and balancing, and recall services.
  • Inspected vehicles to meet state inspection requirements.
  • Supervised shop workflow and mentored technicians in repair procedures and safety standards.
  • Managed parts ordering and inventory to support repair operations.
  • Liaised with vendors to ensure timely parts delivery and accurate pricing.
  • Maintained detailed repair and inventory records to optimize shop performance.

Technician / State Inspector

Sullivan’s Family Auto Care
11.2018 - 11.2019
  • Performed vehicle repairs requiring coordination with suppliers for parts acquisition.
  • Provided parts and repair recommendations to customers to improve vehicle performance.
  • Maintained accurate shop inventory and tracked parts usage.

Technician / State Inspector

Priority Honda Chesapeake
11.2016 - 11.2018
  • Supported service operations with accurate parts identification and ordering.
  • Utilized diagnostic equipment to confirm proper part selection for repairs.
  • Assisted with vendor communication and parts return processing.
  • Provided dispatching support to improve shop efficiency.

Lead Quick Lube Technician

Cavalier Ford
05.2014 - 11.2016
  • Directed service team operations and coordinated parts procurement for all daily service work.
  • Reviewed cost estimates for labor and parts to ensure accuracy and customer fairness.
  • Managed vendor relationships to ensure quality parts supply and delivery schedules.
  • Oversaw inventory control and ordering for quick service and general repair operations.

Education

Associate of Applied Science - Automotive Technology

Tidewater Community College
Chesapeake, VA
12.2014

Skills

  • Automotive Repairs & Diagnostics
  • Parts & Inventory Management
  • Vendor & Supplier Relations
  • Staff Supervision & Training
  • Workflow Coordination & Dispatch
  • Customer Service & Sales Support
  • Cost Control & Budgeting
  • Warranty & Recall Processing
  • Safety & Compliance

Certification

  • Electrical Component Repair
  • Electronics
  • Automotive/Diesel & Industrial Technology
  • Heating & Air Conditioning
  • Fuel & Ignition Systems

Additional Skills

  • Honda & Ford Factory Training
  • State Inspection Certification (VA)
  • Proficient in automotive inventory systems
  • Familiar with warranty and recall claims
  • Skilled in cost management and inventory control
  • Experienced in forklift operation and maintenance

Timeline

Parts Counter Person / Junior Shop Foreman / Technician / State Inspector

Priority Honda Chesapeake
06.2021 - Current

Technician & Shop Foreman

Priority Honda Chesapeake
11.2019 - 06.2021

Technician / State Inspector

Sullivan’s Family Auto Care
11.2018 - 11.2019

Technician / State Inspector

Priority Honda Chesapeake
11.2016 - 11.2018

Lead Quick Lube Technician

Cavalier Ford
05.2014 - 11.2016

Associate of Applied Science - Automotive Technology

Tidewater Community College

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