Anna Walker

• Documented customer interactions in detail within the case management system, ensuring comprehensive records were maintained for future reference.
• Enhanced customer satisfaction by addressing and resolving customer issues promptly.

• Making outbound telephone calls to potential interested customers to persuasively discuss offerings.
• Increased sales by effectively identifying customer needs and presenting tailored solutions.

Managing calls under 30 seconds and booking cabs for a taxi company in based in Canada.

• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

• Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.