Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anna Wilkins

Troy

Summary

Dynamic Store Manager with extensive experience at SunglassHut, excelling in customer service and team leadership. Proven track record in enhancing customer satisfaction through effective training and problem-solving. Skilled in inventory management and cash control, fostering a positive environment that drives sales and employee engagement.

Overview

1
1
year of professional experience

Work History

Store Manager

SunglassHut
07.2024 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.

Education

High School Diploma -

Pensacola Christian Academy
Shoreline, WA
05.2020

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Customer service management
  • Training and mentoring
  • Store opening and closing
  • Team leadership
  • Friendly and positive
  • Outstanding communication skills
  • Inventory management
  • Store merchandising
  • Cash management
  • Shift scheduling

Timeline

Store Manager

SunglassHut
07.2024 - Current

High School Diploma -

Pensacola Christian Academy

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