Anna Zaskoka

logistics

• Communicated with drivers to provide updates and resolve issues.
• Monitored vehicle locations using GPS tracking systems.
• Coordinated daily transportation schedules for efficient delivery routes.
• Documented and maintained accurate logs of all dispatch activities.
• Responded to customer inquiries regarding shipment status timely.
• Collaborated with logistics teams to optimize delivery processes.
• Managed emergency situations by rerouting vehicles as needed.
• Trained new dispatch staff on company procedures and software tools.
• Checked paperwork prior to dispatching crew members to maintain accuracy.
• Effectively resolved complaints by working closely with customers.
• Coordinated schedules with drivers, customers and vendors to ensure timely deliveries.
• Communicated with third-party logistics providers regarding pick-up and delivery times and locations.
• Scheduled preventive maintenance for fleet vehicles in order to minimize downtime.
• Provided support to drivers in regards to directions, paperwork.
• Oversaw scheduled routes to ensure appropriate coverage by delivery drivers.
• Tracked all shipments using GPS technology in order to provide real-time updates.
• Ensured compliance with Federal Motor Carrier Safety Regulations.
• Responded to customer messages in regards to delivery issues.
• Supervised employees to ensure that cargo shipments were transported accurately to and from specified locations while adhering to safety standards.
• Monitored drivers' progress and updated customers on their shipment status.
• Optimized delivery routes, taking into account traffic, road conditions and other factors.
• Maintained accurate records of daily activities including dispatches, driver logs and other pertinent information.
• Verified that all required documents were received prior to dispatch.
• Generated reports for management review related to driver performance, delivery delays.
• Received and processed customer orders for transportation services.
• Managed inventory of supplies used by drivers such as fuel cards, maps and communication equipment.
• Reviewed safety protocols with drivers prior to each dispatch in order to ensure safe operations.
• Maintained vehicle logs, records of cargo or billing statements in accordance with regulations