Anna Zavgorodnya
Gresham,United States
Summary
Detail-oriented and compassionate with 3 years of experience as an infant room teacher in a daycare setting, demonstrating strong interpersonal and organizational skills. Currently working as a receptionist, proficient in managing front desk operations, customer service, and administrative tasks. Seeking new opportunities to leverage excellent communication abilities and multitasking skills. Reliable, approachable, and dedicated to providing exceptional support to both clients and team members.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
P2G Coffee Shop
Milwaukee, OR
09.2025 - Current
- Operate espresso machines and brewing equipment to prepare high-quality beverages.
- Provide exceptional customer service, ensuring a welcoming atmosphere for customers.
- Work well under pressure or when our coffee shop is busy.
- Make drinks in a timely manner making sure customers are not left waiting or grown impatient.
- Take time explaining our menu when any questions are asked.
Receptionist
Coast Aluminum, Inc
Portland, OR
04.2025 - Current
- Greets customers with a warm welcome
- Maintains a clean and organized space / desk
- Communicates with customers in a positive tone and attitude
- Is understanding when a customer is unhappy or dissatisfied
- Works well with coworkers
- Asks questions and communicates when order is not correct
- Is efficient and understands computer work
- Handles data entry
- Detail oriented when looking up purchase orders and confirming
- Is open and happy to help whenever there are project
Infant Room Lead Teacher
Gresham Heights Learning Center
Gresham, OR
02.2022 - 04.2025
- Provided and maintained a clean, safe, and organized space for the children
- Communicated and worked with each parent about child’s needs and behaviors
- Ensure each child was provided with the best care
- Documented each task done throughout the day
- Trained new staff on procedures and schedules
- Flexible with changes and understanding when things do not go as planned
- Supported Child Development by engaging educational age appropriate activities
- Assisted in meal preparation
- Strived to grow a personal relationship with each child individual
Education
High School Diploma - undefined
Clackamas Web Academy
01.2024
Skills
Problem solving skills
Team Collaboration
Patient And understanding
Quick learner and adapts
Positive attitude
Bilingual
Computer Skills
Communication
Dealing with paperwork
Attentive to detail
Productive
Time effecient
LANGUAGES
Ukrainian - Fluent
English - Fluent
Russian
Certification
CPR certification
Early childhood development certification
Food handlers card
First aide certification
Timeline
Barista
P2G Coffee Shop
09.2025 - Current
Receptionist
Coast Aluminum, Inc
04.2025 - Current
Infant Room Lead Teacher
Gresham Heights Learning Center
02.2022 - 04.2025
High School Diploma - undefined
Clackamas Web Academy