Annabel Anton
Perkasie,PA
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
2
2
years of professional experience
Work History
Child Care Worker
Angela Wahl
04.2023 - Current
- Communicated with parents regarding child's behavior, daily activities, and concerns.
- Supported children's emotional and social development by encouraging positive self-concepts and understanding of others.
- Taught children educational games to reinforce learning of alphabets and numbers.
- Prepared and served nutritious and healthy meals and snacks.
Customer Service Manager
Landis Supermarket
06.2022 - Current
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed all cashiers and help resolve any issues they may have had.
- Assisted customers with things such as, money orders, lottery tickets, propane tanks, returns, etc.
- Closed out all drawers at the end of the day and made sure they balance.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Customer Service/Cashier
CVS Pharmacy
05.2021 - 06.2022
- Resolved customer complaints and maintained clean and tidy checkout area.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- handled all price coordinating
- Processed customer orders and accurately handled payment transactions.
- Handled damages and returns
- Answered product questions using knowledge of sales and store promotions.
- Handled cash with high accuracy and took care to check bills for fraud.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Worked with floor team and managers to meet wide range of customer needs.
Education
High School Diploma -
Western Christian Academy
Home - Online06.2023
Skills
- Persuasive Negotiations
- Cash Register Operations
- Cash Handling
- High Customer Service Standards Adherence
- Effective Workflow Management
- Issue Resolution
- Managing Operations and Efficiency
- Customer Relations
- Negotiation and Conflict Resolution
- Stocking and Replenishing
- Process Transactions
Timeline
Child Care Worker
Angela Wahl
04.2023 - Current
Customer Service Manager
Landis Supermarket
06.2022 - Current
Customer Service/Cashier
CVS Pharmacy
05.2021 - 06.2022
High School Diploma -
Western Christian Academy