Annabel Goodstal
Platos Closet Ketwood
Grand Rapids,MI
4
years of professional experience
Dynamic Retail Manager with a proven track record at Plato's Closet Ketwood, excelling in customer service and inventory control. Expertly enhanced sales through innovative merchandising strategies and fostered a collaborative team environment. Recognized for improving customer satisfaction and loyalty through personalized service and effective staff training initiatives.
Work History
Retail Manager
1 Year 4 Months- Supervised store operations on a daily basis, focusing on optimizing workflow and enriching customer interactions.
- Developed merchandising strategies to increase product visibility and drive sales growth.
- Implemented inventory control measures to reduce shrinkage and improve stock accuracy.
- Fostered a positive team environment, promoting collaboration and employee engagement initiatives.
- Established strong relationships with customers, enhancing loyalty through personalized service initiatives.
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
Restaurant Hostess
3 Months- Resolved guest inquiries and concerns promptly, maintaining high satisfaction levels.
- Implemented seating strategies based on guest preferences and wait times to improve efficiency.
- Developed rapport with regular customers, fostering loyalty and repeat visits.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Restaurant Hostess
1 Year- Greeted and seated guests, ensuring positive first impressions and smooth guest flow.
- Managed reservations, optimizing table turnover and enhancing customer experience.
- Collaborated with servers and kitchen staff to coordinate timely service during peak hours.
- Assisted in training new host staff, promoting efficient practices and team cohesion.
- Monitored dining area for cleanliness and readiness, adhering to restaurant standards.
Education
High School Diploma
Skills
Customer service
Cash management
Store operations
Inventory control
Staff management
Visual merchandising
Timeline
Retail Manager
Platos Closet Ketwood
04.2025 - CurrentRead More
Restaurant Hostess
Longhorn Steakhouse
01.2024 - 04.2024Read More
Restaurant Hostess
Luna of Ada
05.2022 - 05.2023Read More
Forest Hills Central
High School Diploma
Read More