Bachelor of Science - Biology With An Emphasis of Pre-Medicine
Grand Canyon High School
Grand Canyon, AZ 09.2023 - Current
Anesha Anderson
Patient Care Technician
Scottsdale,AZ
Summary
Strong exceptional hard worker with experience in many different fields. Team performance can be improved by using innovative management techniques and providing resources to help people succeed. Also skilled at problem solving and conflict resolution. Knowledgeable in providing friendly thorough customer service to clients, families, and fellow professionals.
Education
High School Diploma -
Coronado High School
Scottsdale, AZ 08.2019 - 05.2023
Skills
- Communication ability
- Customer Assistance
- Compassionate
- Medical terminology knowledge
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Word
- Medical Documentation
- Customer Satisfaction
- Equipment Transportation
Languages
English
Native or Bilingual
Work History
Patient Care Technician- Stroke/Tele Unit
HonorHealth Shea Medical Center
11.2024 - Current
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
Patient Transporter
HonorHealth Osborn Medical Center
Scottsdale, AZ
02.2024 - 11.2024
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Enhanced patient comfort by providing compassionate care and timely transportation.
- Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Collaborated with nursing staff to prioritize urgent patient transports and streamline hospital workflow.
- Assisted in the transfer of critically ill patients within the hospital, demonstrating exceptional attention to detail and medical protocol adherence.
Sales Associate
Dillards Department Store
Scottsdale, AZ
07.2023 - 02.2024
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Developed strong rapport with customers and created positive impression of business.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Streamlined processes within the store''s operations by organizing merchandise layouts for easy access.
Sales Associate
Forever 21
Scottsdale, AZ
06.2022 - 07.2023
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Hospital Receptionist
HonorHealth Osborn Medical Center
Scottsdale, AZ
06.2021 - 08.2021
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Overview
4
4
years of post-secondary education
4
4
years of professional experience
1
1
Language
Certification
- Certified Phlebotomy Technicican, Oquirrh Phlebotomy School- 2024
- American Red Cross BLS certified- (2024)
Work Preference
Work Type
Part TimeFull TimeImportant To Me
Work-life balancePaid time off401k matchPaid sick leaveHealthcare benefitsFlexible work hoursCareer advancementTimeline
Patient Care Technician- Stroke/Tele Unit
HonorHealth Shea Medical Center
11.2024 - Current
Patient Transporter
HonorHealth Osborn Medical Center
02.2024 - 11.2024
Bachelor of Science - Biology With An Emphasis of Pre-Medicine
Grand Canyon High School
09.2023 - Current
Sales Associate
Dillards Department Store
07.2023 - 02.2024
Sales Associate
Forever 21
06.2022 - 07.2023
Hospital Receptionist
HonorHealth Osborn Medical Center
06.2021 - 08.2021
High School Diploma -
Coronado High School
08.2019 - 05.2023
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