Khadidja Seck
Meriden,CT
Summary
Effective leader with a strong background in healthcare administration, hospitality management, and resident services. Proven ability to oversee staff operations, maintain high resident satisfaction, resolve conflicts, and support building operations. Adaptable professional with experience in wellness coordination, patient care, staffing supervision, scheduling, inventory management, and team leadership.
Overview
10
10
years of professional experience
Work History
Patient Administrative Associate – Medical Tele/Stroke Unit
Hartford Health Care
Meriden, CT
05.2026 - Current
- Coordinated patient admissions and discharges to ensure smooth flow of care.
- Serves as the communication liaison between nurse, patient care technicians, and physicians.
- Provides excellent customer service to patients, families, and the healthcare team.
- Answered and routed incoming multi-line telephone calls, facilitating effective communication.
- Faxed physician orders and medical records to ensure timely processing.
- Performed clerical and administrative duties to enhance daily unit operations.
Wellness Administrative Assistant
Monarch Southbury Assisted Living
Southbury, CT
12.2025 - Current
- Facilitated communication among staff, residents, and families to support wellness operations.
- Performed administrative duties while ensuring compliance with community standards and resident care needs.
- Coordinate staff schedules and manage daily care assignments.
- Supervised care staff to ensure quality resident care and operational efficiency.
- Order and maintain resident care supplies and department inventory.
Hospitality Director / AGM
Holiday by Atria Independent Senior Living
Agawam, MA
07.2025 - 03.2026
- Managed daily operations of dining services and housekeeping departments, enhancing service quality and resident satisfaction.
- Supervised and supported staff scheduling, training, and performance management.
- Facilitated collaboration among departments to streamline daily operations and elevate resident experience.
- Coordinated supply orders and inventory management for dining, housekeeping, and operational needs to support seamless operations.
- Assisted with sales initiatives, resident tours, and community engagement.
- Helped maintain building upkeep, cleanliness, and operational standards throughout the community.
Business Administrator
Yale New Haven Health
New Haven, CT
12.2023 - 07.2025
- Managed patient admissions and discharges, ensuring timely processing for optimal patient flow.
- Delivers excellent conflict resolution and collaboration while upholding dignity and respect for patients, families, and staff.
- Fostered high customer satisfaction through a quality-oriented workforce.
- Creates positive first impressions through exemplary customer service.
- Provided secretarial, data entry, and office support to enhance patient care operations.
Clinical Technician ;Behavioral Med/Surg Unit V5W
Yale New Haven Health
New Haven, CT
11.2018 - 12.2023
- Collected vital signs and performed non-sterile treatments, EKGs, bladder scans, and specimen collection, ensuring accurate monitoring and timely interventions.
- Provided patient- and family-centered care, fostering a respectful environment that supports collaboration and improves patient experience.
- Assisted patients with daily care activities, enhancing comfort and promoting independence.
Per Diem Caregiver
Maplewood Senior Living
Orange, CT
01.2020 - 11.2020
- Assisted residents with daily living activities, ensuring safety and preserving dignity at all times.
- Delivered personal care and administered medications to enhance residents' overall well-being.
- Facilitated therapeutic activities to promote engagement and improve residents' quality of life.
CNA
Masonicare Health Center
Wallingford, CT
05.2018 - 11.2018
- Provided daily care to patients, including bathing and activities of daily living, enhancing their comfort and well-being.
- Assisted with transfers, ambulation, and mobility support using proper safety techniques.
- Facilitated meal preparation, hydration, and medication reminders for residents, contributing to their overall health and adherence to care plans.
- Documented patient care and daily activities accurately, ensuring compliance with healthcare standards and facilitating effective communication among care team.
- Ensured a clean, safe, and organized environment in compliance with healthcare.
Resident Care Assistant
Benchmark Senior Living
Milford, CT
06.2016 - 07.2018
- Facilitated personal care and engagement activities to enhance resident well-being.
- Maintained a safe and supportive environment for residents to promote comfort and security.
- Mentored new hires on memory care standards and procedures to ensure quality care.
Education
Bachelor of Arts - Interdisciplinary Studies (Biology & Sociology)
Southern Connecticut State University
01-2023
Associate of Science -
University of Hartford
01-2018
High School Diploma & Certified Nursing Assistant (CNA) Program -
West Haven High School
01-2016
Skills
- Healthcare Administration
- Scheduling
- Care Assignments
- Wellness Coordination
- Staff Supervision
- Inventory Management
- Supply Ordering
- Microsoft Office
- Team Leadership
- Conflict Resolution
- Resident Relations
- Senior Living
Timeline
Patient Administrative Associate – Medical Tele/Stroke Unit
Hartford Health Care
05.2026 - Current
Wellness Administrative Assistant
Monarch Southbury Assisted Living
12.2025 - Current
Hospitality Director / AGM
Holiday by Atria Independent Senior Living
07.2025 - 03.2026
Business Administrator
Yale New Haven Health
12.2023 - 07.2025
Per Diem Caregiver
Maplewood Senior Living
01.2020 - 11.2020
Clinical Technician ;Behavioral Med/Surg Unit V5W
Yale New Haven Health
11.2018 - 12.2023
CNA
Masonicare Health Center
05.2018 - 11.2018
Resident Care Assistant
Benchmark Senior Living
06.2016 - 07.2018
Bachelor of Arts - Interdisciplinary Studies (Biology & Sociology)
Southern Connecticut State University
Associate of Science -
University of Hartford
High School Diploma & Certified Nursing Assistant (CNA) Program -
West Haven High School