Summary
Work History
Education
Skills
Interests
Timeline
Generic

Annabella Aliaga-Kelly

Wilton,CT

Summary

Dynamic barista with exceptional customer service skills honed at Starbucks, adept at crafting personalized beverages and managing cash transactions. Recognized for attention to detail and teamwork, consistently enhancing customer satisfaction and loyalty. Proficient in POS systems, ensuring efficient operations during peak hours while maintaining a welcoming atmosphere. Personable and reliable candidate with passion for delivering exceptional customer service and positive, upbeat attitude. Well-versed in coffee brewing techniques and committed to mastering latte art, espresso extraction, and customer satisfaction. Dedicated to creating welcoming atmosphere and ensuring memorable experience for every patron.

Work History

Barista and POS

Starbucks
2023 - 2024
  • Prepared and served beverages according to customer preferences and established recipes
  • Maintained cleanliness and organization of workstations to ensure efficient operations
  • Assisted customers with menu selections, providing recommendations for optimal service
  • Operated espresso machines and brewing equipment with attention to quality standards
  • Handled cash transactions accurately while ensuring a positive customer experience
  • Collaborated with team members to meet peak service demands during busy hours
  • Learned product knowledge to effectively promote seasonal offerings and specials
  • Monitored inventory levels to assist in timely restocking of supplies
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Controlled line and crowd with quick, efficient service.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Education

High School Diploma -

Wilton High School
Wilton, CT
06-2025

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Cash handling
  • Active listener
  • Cleanliness
  • Exceptional customer service
  • Decision-making
  • Excellent memory
  • POS systems

Interests

  • Crafting and DIY Projects
  • Interior Design
  • Photography
  • Music

Timeline

Barista and POS

Starbucks
2023 - 2024

High School Diploma -

Wilton High School