Annabella Peana
St. Petersburg
Summary
Enthusiastic professional with experience in customer service and child development. Known for patience, conflict resolution, and teamwork, contributing to positive environments for both guests and children. Eager to leverage these strengths to support organizational goals.
Overview
4
4
years of professional experience
Work History
Preschool and Lower School Summer Camp Counselor
Sheridan Hills Christian School
Hollywood, FL
05.2022 - 07.2024
- Supervised and engaged groups of 10–15 preschool-aged children in structured and unstructured activities.
- Supported children’s social-emotional development by modeling positive behavior and guiding peer conflict resolution.
- Implemented age-appropriate behavioral management strategies using positive reinforcement.
- Observed and documented behavioral patterns to communicate effectively with supervisors and parents.
- Gained hands-on experience working with children across varying developmental stages.
- Strengthened skills in patience, empathy, behavioral redirection, and crisis prevention.
Front of House Member
Chick-fil-A
St. Petersburg, FL
10.2025 - Current
- Provided exceptional customer service by greeting and assisting guests promptly.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with team members to ensure efficient service during peak hours.
- Handled guest inquiries and resolved concerns to promote satisfaction.
- Supported inventory management by restocking supplies as needed throughout shift.
- Adhered to food safety regulations ensuring compliance with health standards.
- Improved time management skills by juggling multiple responsibilities such as greeting guests upon arrival, managing reservations, coordinating take-out orders, and bussing tables when necessary.
Education
Bachelor of Science - Psychology
University of South Florida
Tampa, FL05.2029
Skills
- Patience and composure
- Team player mentality
- Food safety
- Social-emotional development support
- Positive behavior reinforcement
- Conflict resolution
- Attention to detail
- De-escalation techniques
Languages
Spanish
Native or Bilingual
Timeline
Front of House Member
Chick-fil-A
10.2025 - Current
Preschool and Lower School Summer Camp Counselor
Sheridan Hills Christian School
05.2022 - 07.2024
Bachelor of Science - Psychology
University of South Florida