Annabella Perez
Pomona,CA
Summary
Offering strong foundation in communication and adaptability, ready to learn and grow in any environment. Brings commitment to customer service excellence and ability to quickly grasp product knowledge. Ready to use and develop problem-solving and teamwork skills in any role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Home Goods
10.2025 - Current
- Organized merchandise displays to optimize store layout and drive sales.
- Maintained inventory levels through regular stock checks and replenishment efforts.
- Helped customers complete purchases, locate items, and join reward programs.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Assisted customers in product selection, providing tailored recommendations based on individual preferences.
Barista and Cashier
Shakes on deck
08.2023 - Current
- Used a complete cash receipt system to track daily sales and inventory and calculate tips
- Completed opening and closing tasks on single-person shifts
- Offered strong customer service skills through communication and enjoyment of service
- Trained new staff on preparation techniques and customer service best practices.
- Provided exceptional customer service, ensuring a welcoming atmosphere for all patrons.
Server
Olive Garden - Darden Restaurants
01.2025 - 08.2025
- I worked with kitchen staff to make sure food delivery is timely and to address guests' special requests.
- Delivered exceptional customer service, ensuring guest satisfaction and repeat visits.
- Worked with the POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Delivered exceptional dining experiences through attentive service and menu knowledge.
Education
Associates - Nursing
Mt San Antonio College
Walnut, CAHigh School Diploma -
South Hills High School
West Covina, CA06.2024
Skills
- Customer service
- Guest services
- Opening and closing duties
- Guest engagement
- Safe food handling
- POS System Management
- Dietary restrictions knowledge
- flowing and restocking
- retail
- Time management
Affiliations
- weight lifting
- camping and hiking
Certification
- cpr and first aid certified
- Food Handlers Certification
- RBS certified
Timeline
Retail Sales Associate
Home Goods
10.2025 - Current
Server
Olive Garden - Darden Restaurants
01.2025 - 08.2025
Barista and Cashier
Shakes on deck
08.2023 - Current
Associates - Nursing
Mt San Antonio College
High School Diploma -
South Hills High School