Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Annabella Zorrilla

Miami

Summary

Accomplished and detail-oriented individual with strong skills in hospitality and customer service, poised to excel in various roles. Demonstrates exceptional organizational abilities and effective phone etiquette, ensuring a positive experience for guests. Eager to leverage skills in a dynamic environment, contributing to team success and enhancing customer satisfaction. Additionally, I possess relevant experience in food service and cashier operations through dedicated volunteer work. I provided support at a local preschool, where I was involved in food preparation and distribution. Furthermore, as a board member of my high school's Hospitality Club, I actively participated in organizing events and efficiently managed food distribution for school staff, including teachers and custodians.

Overview

3
3
years of professional experience

Work History

Caterer, Board Staff Hospitality Club

Coral Reef Senior High School
Miami
01.2022 - 06.2025
  • Maintained cleanliness of kitchen area before, during and after catered events.
  • Created attractive displays for buffets using a variety of garnishes and decorations.
  • Organized and coordinated catering events with clients to ensure their needs were met.
  • Calculated accurate portion sizes when preparing meals for large groups.
  • Inspected food quality and presentation prior to delivery or service at catered events.
  • Analyzed customer feedback post-event in order to improve services offered by the catering company.
  • Prepared food items for catering events including salads, sandwiches, appetizers, entrees, and desserts.
  • Coordinated food service stations and venue accommodations, including setup, and tear-down of furniture and equipment per customer guidelines.

Packager, Volunteer

Operation Christmas Child
Miami
03.2022 - 03.2025
  • Efficiently packaged items in accordance with customer orders and product requirements.
  • Organized and sorted diverse items, maintaining high standards of quality and accuracy in preparation.
  • Managed time effectively and collaborated with a team to complete tasks within set timeframes.
  • Utilized problem-solving skills to overcome unexpected challenges during the packaging process.
  • Enhanced manual dexterity and precision through detailed gift wrapping and preparation.
  • Adhered to program guidelines for gift distribution, contributing to community well-being.

Cashier, Volunteer

Little Wonders Childcare & Learning Center
Miami
10.2022 - 10.2022
  • Followed company security procedures for handling large sums of money.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Resolved customer complaints professionally in accordance with company policy.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Performed other duties as assigned by management.

Education

High School Diploma -

Coral Reef Senior Highschool
Miami, FL
06-2025

Skills

  • Adaptability
  • Exceptional communication
  • Problem solving
  • Large scale events
  • Guest and client satisfaction
  • Self motivation
  • Time management
  • Problem-solving abilities
  • Catering and events
  • Attention to detail
  • Cash handling
  • Bilingual
  • Cooperative
  • Networking

Languages

English
Professional
Spanish
Professional

Affiliations

  • Dancer
  • FPSA, legal academy member
  • Swimmer
  • Legal Assistant Certifaction

Timeline

Cashier, Volunteer

Little Wonders Childcare & Learning Center
10.2022 - 10.2022

Packager, Volunteer

Operation Christmas Child
03.2022 - 03.2025

Caterer, Board Staff Hospitality Club

Coral Reef Senior High School
01.2022 - 06.2025

High School Diploma -

Coral Reef Senior Highschool