Summary
Overview
Work History
Education
Skills
Timeline
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Annabelle Salzman

Lehigh Acres,FL

Summary

Dynamic customer service professional with a strong work ethic and integrity, honed at Chicken Salad Chick. Proven ability to enhance customer satisfaction through empathy and active listening, while efficiently managing high-volume environments. Skilled in inventory management and order packaging, consistently delivering quality service and fostering long-term client relationships.

Overview

4
4
years of professional experience

Work History

Cashier/prep/cook

Chicken Salad Chick
12.2024 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

CSR

Van Roekel and Associates
12.2023 - 01.2025
  • Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
  • Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Responded to customer requests for products, services, and company information.
  • Developed strong relationships with clients by understanding their needs and preferences, fostering long-term loyalty.

Server/cashier/prep

Cracker Barrel
04.2021 - 12.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Contract Security Guard

Domestic Protection Services
06.2023 - 10.2023
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.

Education

Associates Of Applied Science - Surgical Technologist

ATA COLLEGE
Fort Myers

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cleaning and sanitizing
  • Order packaging
  • Inventory management

Timeline

Cashier/prep/cook

Chicken Salad Chick
12.2024 - Current

CSR

Van Roekel and Associates
12.2023 - 01.2025

Contract Security Guard

Domestic Protection Services
06.2023 - 10.2023

Server/cashier/prep

Cracker Barrel
04.2021 - 12.2024

Associates Of Applied Science - Surgical Technologist

ATA COLLEGE

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Annabelle Salzman