Annabelle Serota
Belton,Texas
Summary
Collaborative trainer excited to utilize creativity and strong communication skills. Adept at creating innovative and engaging training materials with keen eye for lasting results. Excellent communication and problem-solving skills with good understanding of adult learning principles, assessment and evaluation. Reliable with relentless work ethic.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food Runner/Cashier
Firestreet Pizza
05.2020 - 06.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Maintained speed of service for food orders while minimizing errors and complaints.
Gameroom Attendant
Sparetime Texas
08.2021 - 03.2023
- Assisted with ticket redemption and provided prize selection to customers.
- Wiped down and cleaned chairs, booths and game stations to comply with sanitation requirements.
- Greeted and informed customers about attractions, promotions and current prices to foster outstanding hospitality and service.
- Stocked and displayed merchandise in prize area to encourage guests to win game tickets.
On The Job Trainer
Sparetime Texas
03.2023 - 09.2023
- Tracked employees before, during and after training to verify attainment of training objectives.
- Reviewed training programs regularly and realigned strategies to meet changing needs.
- Worked with internal stakeholders on developing and improving training programs.
- Supported and coached employees as part of successful training initiatives.
- Analyzed and evaluated training effectiveness and program outcomes.
- Delivered in-house training sessions to existing employees to roll out new processes, rules and technologies.
Education
High School Diploma -
Belton High School
Belton, TX05.2022
Associate of General Studies - Early Childhood Education
Temple College
Temple, TX05.2025
Skills
- Customer Experience
- Critical Thinking
- Reading Comprehension
- Explaining Instructions
- Early Childhood Development
- Time Management Skills
- Guest Satisfaction
Certification
- Food Handler Certification, Learn2Serve - April 08, 2022
Timeline
On The Job Trainer
Sparetime Texas
03.2023 - 09.2023
Gameroom Attendant
Sparetime Texas
08.2021 - 03.2023
Food Runner/Cashier
Firestreet Pizza
05.2020 - 06.2021
High School Diploma -
Belton High School
Associate of General Studies - Early Childhood Education
Temple College