Annabelle Tallon

Mt Hope Church

08.2021 - Current

Cleaned counters, machines, utensils, and seating areas daily.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Controlled line and crowd with quick, efficient service.
Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Addressed specific customer questions and requests, fielding to manager issues outside of scope.
Created wide variety of hot and cold drinks including specialty drinks such as cappuccinos, lattes and mochas, with consistently positive customer satisfaction scores.
Recommended products based on solid understanding of individual customer needs and preferences.
Followed exact recipes for mixing and preparing beverages.
Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Minimized spoilage with proper use of first-in-first-out stock procedures.