Gina Garcia
Ontario,CA
Summary
Dynamic and customer-focused Coffee Barista with a proven track record at Special Needz Coffee, excelling in beverage preparation and enhancing customer experience. Adept at maintaining high cleanliness standards and a safe environment, demonstrated exceptional teamwork and problem-solving skills. Passionate about delivering quality with every cup, ensuring customer satisfaction and loyalty.
Overview
13
13
years of professional experience
Work History
Coffee Barista
Special Needz Coffee
Ontario, CA
09.2020 - Current
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
- Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
- Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.
- Collaborated with team members to deliver timely and accurate orders during peak hours.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Volunteer
Upland Library
Upland, CA
09.2012 - 11.2012
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
Education
Associate of Applied Business -
Chaffey College
Rancho Cucamonga, CA05-2019
High School Diploma -
Upland High School
Upland, CA06-2013
Skills
- Order taking
- Beverage preparation
- Workplace safety
- Drink customization
- Cleanliness standards
- Quality standards
- Coffee grinding
- Grinding techniques
- Customer experience management
- Brewing methods
- Espresso preparation
- Quality assurance
- Online transaction processing
- Display maintenance
- Inventory handling
- Menu and product recommendations
- Time management
- Team player
- Problem-solving
- Adaptive and creative
- Excellent memory
- Friendly and outgoing
- Coffee machinery
- Decision-making
- Opening and closing duties
- Menu memorization
- Latte art
Languages
Spanish
Elementary
Korean
Limited Working
Timeline
Coffee Barista
Special Needz Coffee
09.2020 - Current
Volunteer
Upland Library
09.2012 - 11.2012
Associate of Applied Business -
Chaffey College
High School Diploma -
Upland High School