Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gina Garcia

Ontario,CA

Summary

Dynamic and customer-focused Coffee Barista with a proven track record at Special Needz Coffee, excelling in beverage preparation and enhancing customer experience. Adept at maintaining high cleanliness standards and a safe environment, demonstrated exceptional teamwork and problem-solving skills. Passionate about delivering quality with every cup, ensuring customer satisfaction and loyalty.

Overview

13
13
years of professional experience

Work History

Coffee Barista

Special Needz Coffee
09.2020 - Current
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Handled cash transactions accurately, maintaining accountability for daily register balances.
  • Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
  • Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.
  • Collaborated with team members to deliver timely and accurate orders during peak hours.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Volunteer

Upland Library
09.2012 - 11.2012
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.


Education

Associate of Applied Business -

Chaffey College
Rancho Cucamonga, CA
05-2019

High School Diploma -

Upland High School
Upland, CA
06-2013

Skills

  • Order taking
  • Beverage preparation
  • Workplace safety
  • Drink customization
  • Cleanliness standards
  • Quality standards
  • Coffee grinding
  • Grinding techniques
  • Customer experience management
  • Brewing methods
  • Espresso preparation
  • Quality assurance
  • Online transaction processing
  • Display maintenance
  • Inventory handling
  • Menu and product recommendations
  • Time management
  • Team player
  • Problem-solving
  • Adaptive and creative
  • Excellent memory
  • Friendly and outgoing
  • Coffee machinery
  • Decision-making
  • Opening and closing duties
  • Menu memorization
  • Latte art

Languages

Spanish
Elementary
Korean
Limited Working

Timeline

Coffee Barista

Special Needz Coffee
09.2020 - Current

Volunteer

Upland Library
09.2012 - 11.2012

Associate of Applied Business -

Chaffey College

High School Diploma -

Upland High School

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Gina Garcia