Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anna Clarissa Calcetas

RANCHO CUCAMONGA,California

Summary

To obtain a position with a Medical Facility and/or any other fields where I may utilize my acquired skills, grow professionally and become an asset to the General/Medical community.

Overview

9
9
years of professional experience

Work History

Sales Associate

Forever21
01.2015 - 01.2016
  • Establish and maintain good customer service
  • Meet the needs of customers and take time to assist them
  • Make sure retail store is clean, neat and organized every time
  • Be alert with theft.

Medical Assistant

CENTRAL URGENT CARE
01.2018
  • Check Vitals
  • Assisting Doctors/Providers/Physicians
  • Perform clinical duties (great at back office)
  • Preparing examination rooms and stocking.

Medical Assistant

Grand Medical Group OB-GYN
06.2019 - 08.2020
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Verified patient insurance coverage and collected required co-payments.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.

ER Registrar

Montclair Hospital Medical Center
08.2022 - 11.2022
  • Streamlined emergency room admissions process, resulting in reduced patient wait times.
  • Improved patient satisfaction by effectively addressing concerns and providing compassionate support.
  • Reduced registration errors through diligent attention to detail when gathering patient information, leading to improved data accuracy.
  • Maintained strict confidentiality of personal health information according to HIPAA regulations, safeguarding patient privacy rights.
  • Served as a liaison between patients, families, and medical staff, fostering clear communication during critical moments.
  • Assisted in the development of patient education materials for ER patients by collaborating with medical staff, improving patient understanding of their treatment and care plans.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Performed various administrative tasks by filing, copying and faxing documents.

Medical Assistant

Ent & Sinus Center
07.2023 - 06.2024
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Taught patients about medications, procedures, and care plan instructions.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Verified patient insurance coverage and collected required co-payments.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.

Education

Clinical Medical Assistant Program -

The Learning Oasis Academy

Photography -

De La Salle- College of Saint Benilde, PH
01.2014

Diploma -

International Christian Academy, PH
01.2011

Skills

  • Bilingual – English, Tagalog
  • Venipunctures
  • Microsoft
  • Drug Calculations
  • EKG’s/ECG’s
  • Lab Procedures
  • Photography
  • Bandaging
  • Anatomy
  • Throat Cultures
  • CPR
  • Urinalysis
  • Complete Physical Exams
  • Vitals
  • Capillary Puncture
  • Scheduling
  • Wound Cleaning
  • HIPAA Compliance
  • Patient Scheduling
  • Customer Service
  • Medical Terminology
  • Vital Sign Monitoring
  • EMR / EHR
  • Direct Patient Care
  • Clinical Documentation
  • Data Entry
  • Reliable team player
  • Electronic Health Records
  • Compassionate
  • Patient Assessments
  • Medical Procedures
  • Insurance Verification
  • Equipment Sterilization
  • Patient Management
  • OB/GYN procedures
  • Payment Collection
  • Reliable transportation
  • Companionship and emotional support

Timeline

Medical Assistant

Ent & Sinus Center
07.2023 - 06.2024

ER Registrar

Montclair Hospital Medical Center
08.2022 - 11.2022

Medical Assistant

Grand Medical Group OB-GYN
06.2019 - 08.2020

Medical Assistant

CENTRAL URGENT CARE
01.2018

Sales Associate

Forever21
01.2015 - 01.2016

Clinical Medical Assistant Program -

The Learning Oasis Academy

Photography -

De La Salle- College of Saint Benilde, PH

Diploma -

International Christian Academy, PH

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Anna Clarissa Calcetas