Anna Gloria Mabito
Jersey City,NJ
Summary
Dedicated professional with over 25 years experience in Financial Center operations providing excellent analytical thinking to effectively and efficiently manage operational priorities.
Overview
26
26
years of professional experience
Work History
Financial Center Manager
Bank Of America, N.A.
Glen Ridge, NJ
10.1997 - Current
- Managed the daily operations of a financial center, including staffing, customer service, sales and marketing activities.
- Performed regular audits of branch records in order to identify areas of improvement or potential risks.
- Conducted performance reviews for branch personnel in order to assess individual contributions and provide feedback on areas requiring further development.
- Prepared monthly reports summarizing operational performance metrics such as customer satisfaction levels, deposit growth trends, sales goals achieved vs missed targets.
- Developed long-term relationships with customers through proactive outreach efforts such as seminars and promotional events.
- Ensured compliance with all applicable laws, regulations and policies related to banking operations.
- Annual banking regulatory and compliance training
Education
Bachelor of Science - Civil Engineering
Far Eastern University
Philippines04-1986
Skills
- Customer Service Management
- Risk Management
- Team Building
- Business Operations Management
- Result Orientation
- Prioritization
- Problem Solving
- Flexible and adaptable
Timeline
Financial Center Manager
Bank Of America, N.A.
10.1997 - Current
Bachelor of Science - Civil Engineering
Far Eastern University
Similar Profiles
Serena LiSerena Li
Assistant Financial Center Manager at Bank Of America, N.A.Assistant Financial Center Manager at Bank Of America, N.A.
Toni R. ColemanToni R. Coleman
Financial Center Assistant Manager at Bank Of America, N.A.Financial Center Assistant Manager at Bank Of America, N.A.
Kanda El-MawlaKanda El-Mawla
Business Solutions Advisor at Bank Of America, N.A.Business Solutions Advisor at Bank Of America, N.A.