Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anna Grace Cox

Williamson,GA

Summary

Efficient team collaborator, skilled in customer engagement and time management, and has demonstrated integrity and innovation in fast-paced environments. Hardworking and passionate worker with strong organizational skills eager to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

Crew Member

Arby's
01.2023 - Current
  • Trained new team members on procedures, customer service, and sales techniques.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Addressed guest needs, questions, or concerns to create optimum experience.

Shift Manager

Qdoba
08.2022 - 12.2022
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Exercised composure under pressure and in escalated customer service scenarios.

Line Cook

Panera Bread
05.2021 - 07.2022
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction.
  • Maintained smooth and timely operations in preparation and delivery of meals.
  • Followed health, safety and sanitation guidelines while preparing and serving food.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Kept kitchen clean and organized by performing daily maintenance tasks.

Student Worker

Piedmont University Athletic Department
09.2019 - 05.2021
  • Hosted opponent teams as student ambassador.
  • Worked in team environment to maintain high levels of productivity.
  • Completed research, compiled data, and assisted in timely reporting.
  • Accurately recorded game footage and scores.
  • Gathered, organized and input information into digital database.

Education

Bachelor of Arts - Film And Media

Georgia State University
Atlanta, GA
05.2025

Skills

  • Customer Engagement
  • Customer Service
  • Teamwork and Collaboration
  • Quality Control Checks
  • Integrity and Honesty
  • Time Management
  • Cash Handling
  • Creativity

Timeline

Crew Member

Arby's
01.2023 - Current

Shift Manager

Qdoba
08.2022 - 12.2022

Line Cook

Panera Bread
05.2021 - 07.2022

Student Worker

Piedmont University Athletic Department
09.2019 - 05.2021

Bachelor of Arts - Film And Media

Georgia State University
Anna Grace Cox