Anna Grace Cox
Williamson,GA
Summary
Efficient team collaborator, skilled in customer engagement and time management, and has demonstrated integrity and innovation in fast-paced environments. Hardworking and passionate worker with strong organizational skills eager to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Crew Member
Arby's
01.2023 - Current
- Trained new team members on procedures, customer service, and sales techniques.
- Prepared products following restaurant, health, and safety standards and procedures.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Addressed guest needs, questions, or concerns to create optimum experience.
Shift Manager
Qdoba
08.2022 - 12.2022
- Trained and mentored team members to enhance performance and operational efficiency.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Exercised composure under pressure and in escalated customer service scenarios.
- Coordinated inventory management, optimizing stock levels to minimize waste and improve cost control.
Line Cook
Panera Bread
05.2021 - 07.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction.
- Maintained smooth and timely operations in preparation and delivery of meals.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
Student Worker
Piedmont University Athletic Department
09.2019 - 05.2021
- Hosted opponent teams as student ambassador.
- Worked in team environment to maintain high levels of productivity.
- Completed research, compiled data, and assisted in timely reporting.
- Gathered, organized and input information into digital database.
Education
Bachelor of Arts - Film And Media
Georgia State University
05-2026
Skills
- Customer Engagement
- Customer Service
- Teamwork and Collaboration
- Integrity and Honesty
- Time Management
- Cash Handling
- Creativity
- Initiative and Self-motivation
Timeline
Crew Member
Arby's
01.2023 - Current
Shift Manager
Qdoba
08.2022 - 12.2022
Line Cook
Panera Bread
05.2021 - 07.2022
Student Worker
Piedmont University Athletic Department
09.2019 - 05.2021
Bachelor of Arts - Film And Media
Georgia State University
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