Annah McGhee
Anchorage,AK
Summary
Enthusiastic and highly organized professional with a passion for growth, challenges, and creating positive environments. Offering extensive expertise in administrative, educational, financial, and clinical roles, I am now eager to bring my skills to a vibrant and fast-paced setting. Committed to continuous education and improvement, I am ready to make a significant impact in a new and exciting role.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Branch Office Administrator
Edward Jones
Anchorage, AK
02.2025 - Current
- Processed client transactions and maintained accurate financial records.
- Coordinated communications between clients and financial advisors to enhance service delivery.
- Prepared correspondence and documentation for client meetings to ensure thorough preparation.
- Provided exceptional customer service to both internal employees and external clients, promoting a welcoming atmosphere at the branch office.
- Ensured compliance with company regulations by conducting regular audits of internal documents and records.
- Assisted clients in scheduling appointments and managing calendar logistics.
Customer Service Representative
Lake Otis Medical Supply
Anchorage, AK
2024 - 2025
- Assisted customers with product inquiries and order placements.
- Managed inventory levels to ensure availability of medical supplies.
- Handled customer complaints with empathy, resolving issues promptly.
- Provided detailed product information, enhancing customer decision-making.
- Collaborated with team members to streamline order fulfillment processes.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Class D Manager
Northern Industrial Training
Palmer, AK
2021 - 2024
- Oversaw training program development to enhance employee skills and industry knowledge.
- Implemented process improvements that increased operational efficiency and reduced downtime.
- Mentored staff to foster professional growth and improve team performance outcomes.
- Analyzed training effectiveness and adjusted methodologies based on participant feedback.
- Collaborated with leadership to align training initiatives with organizational goals and objectives.
- Monitored compliance with industry standards to ensure safety and quality in training programs.
- Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
Education
High School Diploma -
Star Of The North Secondary School
Fairbanks, AK2012
GED -
Alaska Military Youth Academy
JBER, AK2010
Skills
- Leadership and Supervision
- Client relationship building
- Customer engagement
- Strategic Planning and Execution
- Compliance management
- Administrative Expertise
- Teamwork and Collaboration
- Problem-Solving and Decision Making
- Human Resources and Development
- Communication and Sales
- Supply Inventory
Certification
- Certified Notary Public
- Basic Life Support, TIPS, and Food Handlers
- NSC, AAA, and SoA Defensive Driving Instructor
- SoA Class D Examiner
- DOT Medical Certification
- MSF Rider Coach
Timeline
Branch Office Administrator
Edward Jones
02.2025 - Current
Customer Service Representative
Lake Otis Medical Supply
2024 - 2025
Class D Manager
Northern Industrial Training
2021 - 2024
High School Diploma -
Star Of The North Secondary School
GED -
Alaska Military Youth Academy