Annalea White
Henderson
Summary
Dynamic professional with a proven track record in customer service and team leadership, notably at Starbucks. Excelled in fast-paced environments, enhancing customer satisfaction and team efficiency. Skilled in conflict mediation and time management, adept at fostering positive experiences while ensuring operational excellence. Demonstrates a professional demeanor and exceptional problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
06.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Dog Trainer
All in One K9
03.2020 - 05.2024
- Evaluated dogs'' progress during training sessions, adjusting techniques according to unique temperaments and learning styles.
- Collaborated with fellow trainers to develop new strategies and approaches, resulting in improved client satisfaction rates.
- Observed dogs in various settings to determine behavioral concerns and problems.
- Implemented puppy socialization classes that promoted early development of essential social skills and appropriate interaction with other dogs and humans.
Usher
Excalibur Hotel & Casino
09.2023 - 03.2024
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
Security Officer
Garda Security
02.2022 - 12.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Education
Coronado High School
Henderson, NV2021
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Active listener
- Opening and closing duties
- Team leadership
- Adaptive and creative
- Excellent memory
- Professional demeanor
- Inventory management
- Conflict mediation
- Basic math
- Multitasking and organization
- Clear communication
- Team collaboration
- Physical stamina
Timeline
Usher
Excalibur Hotel & Casino
09.2023 - 03.2024
Barista
Starbucks
06.2023 - Current
Security Officer
Garda Security
02.2022 - 12.2023
Dog Trainer
All in One K9
03.2020 - 05.2024
Coronado High School