Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant General Manager
IHOP
Conyers, GA
03.2023 - Current
Motivated and led team members to work together to achieve targets.
Managed store cash intake with high accuracy and prepared daily bank deposits.
Controlled business inventory to keep numbers beneath targets through expert oversight and usage monitoring.
Identified customer needs and delivered relevant product solutions and promotions.
Fostered performance-oriented environment focused on promoting team collaboration, personal accountability and long-term business success.
Placed new inventory orders and oversaw correct restocking procedures to maintain operational output.
Resolved customer complaints in a timely manner while maintaining a professional demeanor.
Bartender Shift Manager
Silver Queen
Monroe, GA
04.2021 - 08.2022
Managed daily administration and operations of beverage department, answering questions and monitoring task prioritization.
Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Lifeguard Supervisor
Positively Pools
Lawrenceville, GA
04.2015 - 09.2020
Supervised lifeguard teams of 8-20 and assigned daily tasks.
Resolved member issues or complaints by listening and addressing issues directly or assigning tasks to other staff.
Monitored daily pool activities and lifeguard performance.
Tested lifeguards' skillsets using scenario simulations and on duty drills.
Taught team pool and deck safety rules and procedures.
Trained new lifeguard staff and held 3 day training sessions for existing team, including BLS training.
Led team-building games to build group cooperation.
Evaluated performance of staff and addressed areas needing improvement.
Education
EMT Certifiation - EMT-B
Georgia Institute of Emergency Medical Services
Covington, GA
10-2023
Skills
Compassionate Care
Self-management
Clinical Documentation
HIPAA Compliance
Patient Care
Vital signs monitoring
Quality Improvement
OSHA Compliance
Phone and Email Etiquette
Multitasking and Organization
Computer Skills
Follow-up skills
Team Leadership
Understanding of medical terminology
Emergency Procedures
Patient Charting
Excellent Communication
Discretion and Confidentiality
Document Management
Office Management
Current Education
Currently enrolled in Advanced Emergency Medical Technician school at Georgia Institute of Emergency Medical Services
Certification
BLS Certificate 6/2023
Georgia Department of Public Health- Congenital Adrenal Hyperplasia Certification 2/2023
Emergency Management Institute/FEMA- IS-100.C Introduction to Incident Command System 07/2023
Emergency Management Institute/FEMA- IS-700.B Introduction to the National Incident Management System 06/2023