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Desired Job Title

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Insurance professional experienced in investigating and processing property insurance claims. Hardworking, dedicated and organized individual recognized for providing stellar service to policyholders. Claims Specialist with proficiency in claims processing and settlement preparation. Diplomatic and personable professional accustomed to handling sensitive, confidential information and investigating complex liability claims. Committed to maintaining customer satisfaction and contributing to company success.

Objective
To obtain a challenging position with the opportunity for growth and promotion.


  Detail-oriented Claims Specialist with a strong background in claims investigation, settlement determinations, and compliance management. Proven ability to resolve high-severity claims and deliver exceptional customer service. Business banking experience and relationship management experience.


Detail-oriented and results-driven Claims Specialist with over 5 years of experience in insurance claims processing, denial management, and resolution, currently serving as a Security Professional at Allied Universal. Skilled in analyzing policy coverage, investigating complex claims, negotiating settlements, and ensuring regulatory compliance, while delivering exceptional customer service. Known for excellent communication, adaptability, and collaboration across cross-functional teams to improve claim approval rates and operational efficiency. Proficient in Microsoft Office, document scanning, and time management, with a strong commitment to continuous learning—currently pursuing CompTIA Security+ and Network+ certifications. Highly dependable, organized, and tech-savvy, with a proactive mindset and a positive approach to problem-solving in fast-paced environments.

Multifaceted professional with over a decade of experience in social services, case management, and complex claims investigation. Demonstrated expertise in crisis intervention, protective services, legal coordination, and supervising high-performing teams. Currently serving as a Complex Claims Specialist with State Farm, applying analytical, evaluative, and policy interpretation skills to resolve high-exposure auto and property insurance claims. Proven ability to manage sensitive and high-impact cases from start to finish, while delivering exceptional customer service, maintaining regulatory compliance, and collaborating with internal and external stakeholders to achieve resolution. Strong background in documentation, negotiation, and decision-making in both government and corporate environments.

Annalee Schleider

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Claims Specialist Research and Adjustments

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No Degree - Medical Assistant

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Claims Specialist Research and Adjustments

No Degree - Medical Assistant

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